Head of Customer and Community Support

at  Magna Housing Limited

HEAD OF CUSTOMER AND COMMUNITY SUPPORT.

• £85,000 per annum plus benefits.
• Home-based with regular travel.
• This position is initially offered on a 12-month fixed-term contract. Upon review, there may be the possibility to extend the contract or to transition into a permanent role.
• Closing date for applications: Friday 7th February 2025 (Midday)

THE ROLE AND WHAT YOU TAKE CARE OF:

• As a member of the Magna leadership team you will be instrumental in driving innovation and digitalisation to improve customer and colleague experience. By embracing innovative, cutting-edge technologies and fostering a culture of continuous improvement, you will lead transformation in your area and create a more efficient, dynamic, and responsive organisation. Your leadership will inspire teams to think creatively, challenge the status quo, and implement solutions that enhance both customer satisfaction and employee engagement.
• You will Lead, develop, and motivate a high-performing team to provide tailored services, ensuring customers thrive in their homes and communities.
• As a promoter and champion of equality, diversity, and inclusion, you will actively advocate for a diverse and inclusive workplace where all voices are heard and respected. By embedding these values into the core of our operations, you will contribute to creating an environment where everyone feels valued and empowered to contribute their best.
• A full job description is attached to this advert.