Head of Customer Support (CRM) Gaming (Remote)

at  TyrAds

Remote, Oregon, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Jan, 2025Not Specified24 Oct, 2024N/AGood communication skillsNoNo
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Description:

HEAD OF CUSTOMER SUPPORT (CRM) GAMING (REMOTE)

Remote
Work Type: Full Time
Job Title: Head of Customer Support
Location: Remote
Reports To: Chief Operating Officer (COO)

Responsibilities:

ABOUT THE ROLE:

We are looking for a skilled and driven Senior Customer Support Specialist to lead our Customer Support (CS) team. This position plays a key role in overseeing both B2C support inquiries and B2B publisher onboarding, ensuring the team aligns with our company’s objectives. You will report directly to the COO and collaborate closely with the CS team, Product team, and UA Director. The ideal candidate will possess the expertise and abilities to elevate our customer support operations to the next level.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

Remote, USA