Head of Digital Portfolio

at  The Christie NHS FT

DUTIES AND RESPONSIBILITIES Provide the strategic lead for the implementation of digital change and technologies. To develop a digital portfolio with supporting processes and governance needed to make the portfolio a success. Champion digitally-enabled, clinical change over technical solutions. Provide leadership to deliver high quality PMO, project and programme delivery.
Ensure all aspects of portfolio service delivery is aligned and contributes to the Digital Strategy. Be responsible for all escalated issues within own area and liaise directly with other teams and vendors to resolve. Develop the Digital Portfolio Office to deliver value-add to services. Be responsible for communication to the Trust ensuring the organisation is fully informed of the programme and how it will improve patient outcomes.
Demonstrate the Digital Services values and be accountable for own attitude and behaviour. Responsible for developing all project and programme delivery, making project change a positive experience. Human Resources Line manage your team following trust policies, procedures, working practices and guidelines, ensuring staff are engaged and motivated. The post holder will provide regular performance reports on progress, compliance with standards, project status and achievements within the team.
The Christie is a learning organisation. The post-holder will support the professional development of staff in line with personal development reviews and the needs of Digital Services. Review past projects objectively with the team to ensure any lessons are learned positively as part of a culture of continuous improvement. Provide training for staff on own subject area expertise, when required.
Financial/Physical Resources Ensure the robust management of the portfolio finances and make proposals to maximise funds through budget setting, recharges, long term financial planning and cost saving opportunities. The post holder will hold the budgets for the capital programme which they are accountable for and will be responsible for budget setting in those areas. Responsible for the maintenance and support contracts allocated to the portfolio, ensuring continuity of service and budget management. This will include liaising with third party suppliers to identify and evaluate potential value for money contracts.
Liaise with external agencies, suppliers and contractors ensuring delivery of service as part of the portfolio. For strategically significant projects, lead business appraisals and business case production. Ensure Trust procurement processes and procedures are followed, providing assistance for the development and assessment of procurement documentation as required. Ensure Trust Standing Financial Instructions (SFIs) and procurement guidelines are followed and adhered to.
Project Management In a leadership capacity, ensure the portfolio has the correct balance of projects and programmes and are consistent in delivery approach. Advise and participate in the development and implementation of projects where appropriate. Lead the activities of the Programme Delivery Board and in a leadership capacity ensure project boards and project teams activities are focused towards delivery and positive patient outcomes and experience. Lead the PMO to develop and set the standards for project management documentation and reports and ensure a continuous improvement process is in place.
Deliver presentations, where required, to all levels of staff. Policy/Service Development/Governance Act as an ambassador for Digital Service by developing and maintaining excellent working relationships with users across the organisation to deliver a high quality, standard IT culture to achieve local requirements and national targets. Be responsible for developing and/or implementing policies for own work area and for proposing changes to policies, in line with legislation, Trust and NHS policies and guidelines across the Trust, where appropriate. Pro-actively ensure that Digital changes are delivered to best practice with respect to organisational, NHS and legislative requirements and guidelines including information governance and security.
Implementing quality management system, undertaking audits designed to improve IT systems and services. Ensure there is a proactive and comprehensive approach to risk management and be responsible for service continuity for own area and participate in the Digital service continuity planning. Oversee that Root Cause Analysis (RCA) when linked to the programme incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Work closely with the Head of Digital Service Delivery to ensure service is designed into every project from the beginning.
Business Continuity Management Responsible for the development, exercising, maintaining and reviewing of business continuity plans for the Digital Portfolio. Lead the business impact analysis exercises highlighting critical business processes within own area. Be very familiar with the Trust Business Continuity Plan and personal responsibilities within where applicable

Please refer the Job description for details