Head of Enterprise EMEA

at  Epidemic Sound

AT EPIDEMIC SOUND, WE MAKE SOUNDTRACKING CONTENT SIMPLE AND INSPIRING WITH UNLIMITED ACCESS TO MUSIC AND SOUND EFFECTS. HEADQUARTERED IN STOCKHOLM, WITH OFFICES ALL OVER THE WORLD, WE ARE A FORCE OF OVER 500 ON A MISSION TO SOUNDTRACK THE WORLD. OUR INNOVATIVE LICENSING MODEL PAVES THE WAY FOR CREATORS - FROM YOUTUBERS TO SMALL BUSINESSES TO THE WORLD’S MOST RECOGNIZABLE BRANDS SUCH AS NETFLIX, REDBULL AND BBC - TO USE SOUND TO ENHANCE THEIR CONTENT WHILE SIMULTANEOUSLY SUPPORTING ARTISTS BOTH FINANCIALLY AND CREATIVELY. EPIDEMIC SOUND MUSIC IS HEARD 2 BILLION TIMES A DAY ON YOUTUBE ALONE AND IS RECOGNIZED AS ONE OF EUROPE’S FASTEST-GROWING COMPANIES BY THE FINANCIAL TIMES. EPIDEMIC SOUND IS BACKED BY EQT, BLACKSTONE, CREANDUM, ATWATER CAPITAL TO NAME A FEW.

We are looking for a Head of Enterprise EMEA to be a leader in our Enterprise Sales efforts globally.

JOB SUMMARY:

As the Head of Enterprise EMEA, you’re experienced in complex B2B selling, preferably from the media industry, as well as a seasoned and engaging leader. Experience from our key ICPs brands, digital publishers and broadcasters & streaming entities is a plus.
Your primary focus will be to expand the business of Epidemic Sound through the establishment of new accounts and grow the book of recurring business through up- and cross sales on the existing clients and their related accounts. You are responsible for all MRR growth across your region, both through new logos and expanding existing accounts.
You will manage a team of AEs, CDRs & CSMs. You will report to the VP of Enterprise Sales.

REQUIREMENTS:

To truly succeed in this role you have experience from working with complex B2B selling and are skilled and versed in acquiring new customers and building a long term sustainable customer base. You take pride in your work and the craft of selling. You would describe yourself as a proactive self-starter and a creative problem solver that thrives in a fast-paced, high-performance environment and is adept at juggling multiple priorities at a time. You are an experienced, hands-on leader with a proven ability to manage, motivate, grow, and get the best out of a team of Account Executives, CDRs and CSMs. You have excellent verbal and written communication skills combined with strong analytical skills.

PREFERRED QUALIFICATIONS/ BONUS SKILLS:

• 7+ years of managerial experience from leading, coaching, and motivating senior Account Executives and Customer Success Managers team members, and
• 10+ years of complex B2B sales and Account Management, preferably from the Media, and
• A solid understanding of how to drive successful B2B, complex sales across several markets, and
• Great relationship-building qualities, communication and presentation skills, and
• Familiarity with CRM systems such as Salesforce and other typical systems such as Keynote, etc. and
• Passionate about helping prospective customers scale up their business through Music, Media, and SaaS solution

• Responsible for generating new customer accounts, establishing- and strengthening Epidemic Sound’s position as the undisputed market leader in the Nordics, Eastern-, Southern Europe and the Middle East.
• Responsible for managing the existing customer base ensuring high adoption, customer satisfaction and ultimately retention and a positive NRR
• Setting a strategy to win in your markets and deliver on the revenue target and translating the strategy into tactics and formation of team
• Lead, coach, and mentor the team, creating a strong team culture, conducting regular 1-1s and team meetings, ensuring decisions, plans, and goals are shared, and that issues are resolved in a timely manner
• Track and follow key KPIs to ensure success on a team and individual level and ensure correct and updated reporting to management
• Lead by example by taking a hands-on approach with a portfolio of prospective clients, demonstrating to your direct reports what best-in-class looks like both in terms of operational effectiveness and client communication
• Define (and continuously refine) New Sales best practices and processes across your team in collaboration with the colleagues responsible for DACH, APAC, and the US
• Monitor competition by gathering market information including pricing, product development, marketing activities, etc.
• Work closely with all other departments in order to achieve company goals such as maximizing customer satisfaction, customer knowledge, and product development