Head of Financial Operations

at  The Travel Chapter

WHAT ARE WE LOOKING FOR?

We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below, please get in touch – you could be exactly what we need!

Ideally, we’re looking for:

• Deep knowledge of best-in-class O2C and P2P processes and delivery frameworks.
• A strong leader driving a high-quality and on time delivery mindset whilst developing and supporting the team through continuous improvement.
• KPI and target focus, instilling urgency within the team to resolve issues and grab opportunities.
• A strong communicator with ability to influence across functions not only within finance but across the business.
• Experience delivering in an agile, fast-paced environment.

• Experience using data and KPI dashboards to understand what is performing well, what isn’t and why, and make recommendations for change.Experience of root cause analysis and resolution.

• Reviewing end-to-end process maps, and suggesting and implementing improvements to improve efficiencies in transaction processing.
• Defining KPI suite to track the performance of key transactional processes and P2P financial metrics, setting agreed targets and thresholds and driving mitigating actions for any areas predicted to deviate from thresholds.
• Agreeing SLAs with the Senior Leadership team (SLT), including key heads within the Finance team and other key business stakeholders.
• Defining KPI suite to track performance against the agreed SLAs.
• Delivering daily, weekly and monthly deliverables for the FD
• Leading a scalable and lean Finance Operations team using efficient process and automation to ensure best-in-class service whilst maintaining a sufficient but low growth cost base.
• Working on continuous improvements and other finance projects as require