Head of Global Sales Operations

at  Skye Business Solutions

ABOUT YOU

Do you know an effective sales machine when you see one. And know how to build it. Do you know how sales teams work and how to set up the tools, processes, and governance to make them successful. Are you driven by transformative impact. Can you raise the bar. Can you communicate for action. Are you an admired leader and skilled at influencing C-suite decisions. If you do everything with excellence and expect the same from your peers, and you bring others along on the journey, then our client is looking for you, especially if you have air travel and transport industry experience!!

ABOUT THE ROLE

You will lead our global sales operations team, with responsibility for developing, monitoring, and supporting our sales process from prospecting to contract signature. Your goal will be to ensure that our sales teams are enabled and incentivized in line with best practices to transparently and effectively engage with customers to deliver the full commercial potential of Company portfolios. In doing this, you will work closely with our CEO, CFO, regional presidents, and the regional sales operations teams within our four geographies. The role is both hands-on and strategic, as it spans ongoing operations and setting and delivering the strategic vision for next-level sales operations in collaboration with sales and sales operations leaders across the organization.

WHAT YOU WILL DO

• Be a thought partner to our CEO and CFO on sales operations, including strategic priorities as well as execution support in terms of, e.g., target setting and identifying ongoing sales performance issues.
• Build strong executive relationships with sales and sales operations stakeholders and become a trusted advisor to them.
• Own and enforce the policies, processes, methodologies, and data governing the sales process, ensuring best practices and consistency across business units and regions.
• Own the global sales transformation program to meet the requirements of our strategy and drive improvements in account development, sales effectiveness, and automation.
• Lead global sales planning, forecasting, and reporting.
• Manage data quality and integrity in our sales tools and systems.
• Monitor, analyse, and suggest improvements to our sales effectiveness.
• Manage the Sales Incentive Plan and its implementation across sales teams.
• Specify requirements for the development of, and manage, our sales tools and systems, and lead the adoption of AI across all areas of our sales operations.
• Work with our technology teams to develop and implement new tools and systems.
• Lead the design and the development of sales skills training for sales teams.
• Lead, inspire and empower the global sales operations team members to deliver strong performance, grow their engagement and satisfaction, and develop their careers.
• Manage your team’s budget and recruitment needs.