Head of Human Resources for Hotel & Estate

at  Chace People

HEAD OF HUMAN RESOURCES FOR PRESTIGIOUS HOTEL & ESTATE

• Location: London, UK
• Salary: Competitive (DOE)
• Contract: 12-month, renewable term
• Start Date: No later than first week of January 2025
  The Chace People team is looking for a seasoned Head of Human Resources (HR) who will play a pivotal role in shaping the HR strategy for a luxury hospitality environment with a high-profile reputation. This exclusive establishment is renowned for its exceptional standards of service and is under the ownership of a prominent client, offering a unique opportunity to work within an esteemed, luxury setting.

REQUIREMENTS:

• Over 12 years of progressive HR experience particularly within large hotels or luxury hospitality environments. Solid experience in shaping and executing HR strategies at a senior level is crucial to success in this role.
• A strategic mindset with a proven track record of aligning HR initiatives with organisational goals.
• In-depth knowledge of UK employment laws and HR best practices.
• Exceptional interpersonal, communication, and leadership skills, with the ability to engage and influence stakeholders at all levels.
• A proactive and solution-oriented approach, with the ability to handle sensitive matters with discretion and professionalism.

• HR Strategy & Leadership: Develop and implement HR strategies that support the establishment’s vision and uphold its high standards in luxury service and hospitality.
• Talent Acquisition & Management: Lead efforts to attract top-tier talent, particularly for niche luxury roles, and drive performance management and talent development programmes.
• Employee Engagement & Culture: Champion a culture of excellence, inclusivity, and ongoing development, implementing initiatives that engage employees and align with the organisation’s values.
• Policy & Compliance: Ensure adherence to UK employment laws and regulatory requirements. Create and implement policies that reflect both legal obligations and the brand’s ethos.
• Training & Development: Oversee learning and development initiatives, ensuring employees are well-equipped with the skills and knowledge to maintain the establishment’s exceptional standards.
• Employee Relations: Act as the primary contact for employee relations issues, providing guidance and resolution strategies to promote a positive and respectful work environment.
• Compensation & Benefits: Lead competitive compensation and benefits strategies to attract and retain high-calibre talent, ensuring alignment with the market and company values.
• Stakeholder Collaboration: Work closely with senior leadership and department heads to understand operational needs, supporting strategic growth and HR objectives.