Head of Information Technology

at  Devon Partnership NHS Trust

Job Purpose The Head of Information Technology (HoIT) is an established senior position within Devon Partnership NHS Trusts (DPT) Digital, Data and Technology Department (DDaT). The post holder will have direct responsibility for the development and delivery of IT products and services to support Trust strategic aims and operational needs, as described in the Digital Strategy and enabling plans. The post holder will be the Service Owner of outsourced IT Managed Services, responsible for the continued performance, service improvement, development and delivery of commissioned services in partnership with IT Managed Service Senior Leadership Team members. The post holder will lead a team of IT professionals within DPT and act in partnership with all staff within the IT Managed Service, and Senior Technical Leaders across Devon ICS, Livewell South West and Devon ICB.
Responsible for the following areas: Manage the development and ongoing provision of effective and responsive IT service and infrastructure to support operational and strategic requirements of the Trust; Manage a range of IT projects to support the delivery of the trust’s digital strategy and new service developments; Manage IT resources including technical systems and infrastructure, IT staff and capital and revenue budgets; Managed the provision of a 2nd Line clinical application service desk which conforms to industry best practice (such as the ITIL service management methodology) and ensure that it achieves national accreditation. The postholder will be responsible for the continuous identification assessment and implementation of service improvement in order to establish an integrated efficient cost effective and customer-oriented IT service. Post holder will lead the IT services team as well as having responsibility for the management of third party contracts for the provision of a range of services. Work closely with managers and service users across the Trust to ensure that the IT support requirements are identified and met in line with the trust’s ongoing operational and evolving transformation agenda.
Lead the production of business cases to support strategic investment in IT solutions which support the delivery of operational and strategic requirements of the Trust. Lead the development monitoring and reporting of effective service level agreements and associated key performance indicators for IT services

Please refer the Job description for details