Head of International Training, Education and Market Enablement

at  Philips

JOB DESCRIPTION

Director, International Market Enablement will be responsible for the development of all Clinical Sales Training and Medical Education strategy inclusive of the development, execution, budget management and effectiveness of these programs for the international devices business. This will include product knowledge, competitive product analysis and differentiation, sales force effectiveness and sales processes, continuing training and development of tenured sales personnel, and on-boarding of new sales and sales support personnel. The Director will also lead the development of medical education programs to move physicians and their team from awareness to proficiency and expertise. Collaborative work with Sales, Marketing, Legal, HR, Regulatory and Clinical Affairs are essential to deliver effective training and education programs.

• Development of new hire training program inclusive of strategy, process and collateral.
• Leads In-House New Hire Clinical Sales Training programs.
• Develops and manages a training and education curriculum budget with support from Head of Global Market Enablement.
• Creates, implements and maintains sales training tools, processes and records.
• Creates, implements and maintains SOPs related to medical education programs.
• Conducts appropriate evaluation of sales training programs and materials related to performance, budget, processes, overall effectiveness and impact on team; incorporates conclusions from analyses into design and implementation of programs as needed.
• Develops all aspects of sound medical education strategy inclusive of HCP medical education programs that drive high levels of technical proficiency.
• Creates and execute a comprehensive approach to building medical education infrastructure inclusive of training centers (centers of excellence), physician proctorships, allied health care and fellows education (in partnership with the fellows education team) programs.
• Assesses the impact of medical education programs to ensure compliant execution of customer clinical pathway strategy.
• Ability and experience to work with cross functional leadership teams, ability, and desire to contribute to business’s strategic direction.
• Ability to think strategically, rally teammates around a vision, and plan long term organizational needs.
• Demonstrated ability to define the desired future state, clearly articulate a plan to progress from current state to desired state, and then successfully lead a team to achieving that result.
• Partner and collaborate with market and business unit commercial leadership to ensure alignment of training and education strategy.
• Identify, evaluate, and manage vendors to support training and education
• Establish goals and learning objectives, in conjunction with sales and marketing leadership, to design appropriate and effective curricula, utilizing principles of adult learning.
• Leverage technology to promote cost effective remote training and education using company LMS system.
• Aid in cross functional training to other functional areas such as Marketing, Clinical, R&D and other Philips business units.
• Responsible for the management of a team of direct reports inclusive of goal setting, quarterly reviews, professional development, and performance management.