Head of IS Commercial Management

at  UK Power Networks

Reference Number - 79837
This Head of IS Commercial Management will report to the Chief Information Officer and will work within the Information Systems directorate based in our London office. You will be a permanent employee.
You will attract a salary depending on your experience and a bonus of 10%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote
Close Date: 15/11/2024
We also provide the following additional benefits
25 Days Annual Leave plus bank holidays
Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
Tax efficient benefits: cycle to work scheme
Season ticket loan
Occupational Health support
Switched On – scheme providing discount on hundreds of retailers products.
Discounted access to sports and social clubs
Employee Assistance Programme.

SKILLS, QUALIFICATIONS AND EXPEREINCE

Experience delivering business and technology projects that resulted in real business impact/value.
Experience of driving strategic technology investment with the ability to bring in new thinking and ideas and to build relationships with external technology partners.
Robust negotiation and commercial skills, defining and implementing effective performance management frameworks.
Broad technology market knowledge, covering both traditional core systems of record and contemporary digital technologies.
Strong analytical and mathematical skills to understand and assess costs, contracts and formulate strategy to achieve business objectives.
Track record in defining and implementing effective performance management frameworks.
Excellent organisational, analytical and facilitation skills and a strong drive to deliver quality results to specific deadlines.
Accustomed to working across multiple stakeholders (Projects, Business and IT), at all levels of the organisation.
Ability to create strong relationships and trust with peers, vendors and customers.
Exemplary written, verbal and communication skills.
Heavily results and outcome oriented, with the energy and determination to succeed.
Ability to work well under pressure.
Adaptable to changing demands in a fast-paced environment.
Proven people leadership skills with possession of highly cultivated people skills - coaching, teaching and mentoring ability.
Promote continuous improvement, learning and development, and foster an environment where people love to come to work.
Self-starter – able to define, formulate and develop the role across all aspects.
Ability to manage the expectations and requirements of different stakeholder groups to achieve conclusive outcomes.
A diplomatic and adaptable team working style; works collaboratively with colleagues.
Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.
If in doubt ask!
We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace

Information Systems (IS) plays a key role in ensuring UK Power Networks remains the best performing UK network operator. However, the electricity industry is now going through a period of unprecedented change, driven by the need to develop smart networks that react to changes such as the proliferation of local and central generation sources, and the significant demands that will quickly emerge from a move to electric vehicles. The innovative exploitation of technology and data will be at the forefront of ensuring competitive advantage within this changing market, and hence IS needs continually to adapt to support effective technology-enabled business change across customer, enterprise and smart power systems.
IS has made strong progress over recent years in ensuring a high-quality IT service able to respond to rapidly changing needs, consistently being scored 9/10 for its internal customer service performance by employees. UKPN is now seeking a dynamic and experienced Head of IT Commercial Management to provide the strong leadership needed during this next key period of change, combing strategy, commercial and programme delivery skills to support the business to deliver its vision and facilitate the transition to Net Zero.
Main goals for the Head of IT Commercial Management CIO include:
Oversee c.£70m of annual CAPEX investment to ensure we have effective governance and control of expenditure, benefits achievement and output delivery and good business engagement, aiming to deliver at least 93% CSAT for the projects we deliver.
Manage commercial strategy and performance management across a c.£40m per annum portfolio of IT contracts covering managed services, hardware, software and cloud-based services, including establishing a sector first FinOps capability.
Contribute to the shaping of IT and Business strategy to support our vision and targets working directly with the Chief Information Officer and Director of Customer Service, Finance and Technology, ensuring compliance, commercial rigor and governance adherence.
Establish and maintain strategic partnerships with third party vendors and contractors.
Manage a team of 10+, with the need for wider matrix management, providing a high level of employee engagement.