Head of IT Business Solutions Department

at  European Investment Bank

This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support. The EIB, the European Union’s bank, is seeking to recruit for its Group Corporate Services Directorate – Group Digital Office, at its headquarters in Luxembourg, the Head of IT Business Solutions Department.*

• internal benchmark: Department Head

This is a full-time position at grade 8/9.
The successful candidate will be offered a definitive duration contract (CDD) of 5 years which may be renewed or converted in accordance with applicable policies and rules.
Applicants will receive initial feedback in December 2024.

ACCOUNTABILITIES

• Strategic leadership including developing and implementing a long-term strategy for IT Business Solutions, aligning with the bank’s overarching strategic goals. Leading critical programs to enhance both business and back-office operations, optimizing our software and systems landscape.
• Drive the organization’s digital ambition by transitioning to modern software practices, including agile, DevSecOps, and cloud solutions. Guide the move towards low-code platforms and the standardization of IT architecture.
• Manage a diverse IT organization, including 100+ internal staff and 400+ consultants, overseeing partnerships and vendors to optimize delivery models, ensure value, and maintain high performance across outsourced and in-house teams.
• Be a strategic partner to key Group stakeholders, influencing and aligning IT initiatives with business needs. Represent IT in senior forums and governing bodies, providing insights and recommendations.
• Ensure continuous alignment with business services and IT Strategy, determine vision and investment decisions, define the organisational structure, transform and optimise delivery practices, assuring the optimal functioning of activities and organisation-wide services
• Contribute to the development enterprise software solutions and coordinate the simplification of our system landscape, selection of any new systems and tools aligned to enterprise architecture standards and business needs, and provide operational services aligned to GDO’s and operational standards (OLAs/SLAs) and relevant policies
• Cultivate a high-performing team through continuous learning and improvement, enabling cross-functional skill-building and capability scaling. Drive a culture of accountability, collaboration, and growth within the department.
• Drive the culture of innovation and empowerment jointly with GDO and business

QUALIFICATIONS

• University degree (minimum an equivalent to a Bachelor) preferably in a technology or information management related subject
• At least 10 years of experience related to the IT / information management function
• At least 5 years in a leadership or managerial role demonstrated not only in the operational field but also in terms of motivating large teams and complex projects
• Broad and deep technical, software and technology management, and managerial knowledge of digitalisation practices and IT business applications would be a significant advantage
• Strong software delivery skills and proven track record in scaling up best practices for software development, delivering faster time to value with sustainable cost efficiency
• Proven record of positive transformation programme in a major bank, a public institution or in an international organisation would be an advantage
• Experience in agile ways of working, preferably in scaled model involving business
• Experience in managing outsourced services in IT/data areas would be an advantage
• Excellent knowledge of English and/or French (**), with a good command of the other. (Knowledge of other EU languages would be an advantage).

Are you ready to be a driving force in a major digital transformation that’s set to redefine how we deliver value in a leading financial institution? As the Head of IT Business Solutions, you’ll have the unique opportunity to shape the future of technology delivery, merging agile innovation with robust software solutions to directly support our strategic goals. This role is about leading a cultural and operational shift toward faster, leaner, and more impactful technology solutions.
Join us in a pivotal position where you’ll navigate complex challenges, optimize our software capabilities, and champion an international team in delivering cutting-edge solutions. You’ll have direct impact to shape strategic programs, lead collaborations with diverse stakeholders, and implement impactful changes. This is your chance to make a lasting impact on the bank’s digital trajectory, ensuring our technology aligns seamlessly with business needs and drives sustainable efficiency.
Are you up for the challenge? Apply to lead transformative change and set new standards in IT excellence!