Head of IT - Cloud Protection for Salesforce

at  WithSecure

At WithSecure™, we protect businesses all over the world. Our SaaS solutions safeguard against modern cyber threats, and our innovative Co-security approach reflects our belief that true protection requires collaboration and shared expertise. No one can solve every cyber security problem alone. Our vision is to become Europe’s flagship in cyber security. Every day, our talented teams work to prevent cyber extortion, secure critical infrastructure, and prevent misuse of sensitive data. At WithSecure, it’s our people who make us exceptional – a diverse community that values passion, purpose, and a commitment to workplace well-being. If you’re ready to make an impact with a company that’s transforming cybersecurity, we’d love to hear from you.
Position Overview: We are seeking a highly skilled and motivated individual to join our team as the Head of IT, CPSF. This role is pivotal in establishing a strong IT foundation for our organization while supporting strategic business operations and collaborating across various teams. A key responsibility includes building a new Salesforce instance, requiring excellent Salesforce platform expertise, ideally at an architect-level understanding. The ideal candidate will also possess a strong understanding of IT infrastructure, cybersecurity, and business operations, coupled with expertise in Salesforce, Jira, Confluence, and the Microsoft stack.

QUALIFICATIONS:

• Technical Expertise: Proven experience in IT infrastructure, cybersecurity, and Salesforce implementation within a corporate environment.
• Salesforce Knowledge: Architect-level understanding of Salesforce platform design and customization.
• Platform Knowledge: Advanced proficiency in Salesforce, Jira, Confluence, and Microsoft tools.
• Strategic Thinking: Strong ability to develop and execute strategic business and pricing models.
• Collaboration Skills: Demonstrated success working cross-functionally with Product, R&D, Finance, Sales, and Customer Success teams.
• Communication: Excellent verbal and written communication skills.
• Experience: A minimum of 7 years in IT leadership or a similar role, preferably in a technology-driven organization.

NO ONE SHOULD EXPERIENCE A SERIOUS LOSS BECAUSE OF A CYBER ATTACK

We envision a future where no one should experience a serious loss or be put out of business because of cyber attack or crime. At least no one who puts their trust in us.

KEY RESPONSIBILITIES:

• IT and Business Operations Management:
• Build and manage the IT foundation for the business unit, ensuring alignment with business goals.
• Oversee IT and business processes, driving efficiency and scalability.
• Develop and implement strategies to optimize operational workflows.
• Salesforce Implementation and Management:
• Design, build, and manage a new Salesforce instance tailored to business needs.
• Ensure optimal use of Salesforce by leveraging architect-level expertise for customization and scalability.
• Strategic Business Support:
• Collaborate with leadership to shape and execute strategic business models and pricing strategies.
• Partner with the Product and R&D teams to align operational support with product development initiatives.
• Contribute to the development and refinement of operational and strategic frameworks.
• Cross-functional Collaboration:
• Work closely with the finance and controller teams to ensure accurate financial operations and reporting.
• Support Sales, Technical Sales, and Customer Success teams to enhance customer satisfaction and drive revenue growth.
• Collaborate with internal stakeholders to ensure smooth integration and alignment of tools and processes.
• Cybersecurity Leadership:
• Leverage cybersecurity expertise to protect company assets and mitigate risks.
• Implement and manage security best practices in IT and business operations.
• Readiness (or minimum willingness to learn) to drive and support ISO 27001 and ISAE 3000 certifications
• Tool and Platform Management:
• Utilize Salesforce, Jira, Confluence, and the Microsoft stack to streamline operations.
• Provide training and support for team members on essential tools and platforms.