Head of Merchant Operations Partnering

at  GoCardless

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Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

ABOUT US

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.

Merchant Operations is essential to GoCardless, managing high-volume processes that support our core services and customer interactions. Our goal is to foster growth through efficient and compliant customer experiences.

The Head of Merchant Operations Partnering is the main link between Merchant Operations and other GoCardless groups. This role is crucial for:

• Ensuring operations align across groups like Go-To-Market (GTM) and Product Development.
• Facilitating incoming and outgoing requests, such as supporting new product launches or implementing customer feedback.