Head of Operational Quality and Improvement

at  Shaw Trust

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”
At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.
Purpose
Reporting directly to the Chief Operating Officer, the post holder will lead and manage a new team that are responsible for supporting and assuring Quality, Safeguarding, Health, Safety and Environment (HSE) and Information Security for Operational Delivery at Shaw Trust. This role is crucial in ensuring that high-quality standards are consistently met and continuously improved across the organisation. The post holder will be instrumental in ensuring compliance with both internal standards and external regulatory requirements and will be expected to work closely with the Central Group Leads as well as operational teams.

YOU WILL HAVE:

Education to degree level and/or significant experience/qualification within a relevant field
Full membership of relevant professional body or willingness to work towards
Extensive senior management experience of working in large third sector or commercial organisation
Previous experience successfully delivering in a customer focused business, securing value for money and a high level of customer satisfaction
Ability to demonstrate a proven track record of achievement at a senior level
Download the Job Description for full details.

Please refer the Job description for details