Head of Operations (Housing Repairs & Maintenance)

at  South Liverpool Homes

HEAD OF AVELA HOME SERVICE

Salary: circa £70,000 per annum
Hours of Work: 40 hours per week
Location: Office based and across Speke and Garston areas of South Liverpool
Contract Type: Permanent
Closing Date: Wednesday 29 January 2025
Recruitment Date: Friday 14 February 2025
Avela Home Service LLP is a joint venture between South Liverpool Homes and Penny Lane Builders, we provide a repairs and maintenance service to thousands of homes in the social rented sector.

WHAT SKILLS AND EXPERIENCE WILL YOU HAVE?

The ideal candidate will have significant experience in managing operational repairs and maintenance teams, preferably within the housing sector. You will have a proven track record of leading teams, managing budgets and delivering services that meet or exceed performance targets.
Strong knowledge of health & safety regulations, compliance requirements and asset management is essential. You will be an excellent communicator with strong stakeholder management skills as well as the ability to drive innovation and continuous improvement.
A relevant professional qualification and experience with procurement and contractor management would be highly advantageous.
For more information, please review the Person Specification within the Recruitment Pack that’s attached below.

HOW TO APPLY?

Please review the Recruitment Pack and follow our online application process.

We will shortlist from the information provided so it is essential that you outline your suitability for the post as detailed in the job description and person specification within your Supporting Statement.

• an up-to-date CV which shows your full career history (explaining any gaps) we recommend that this is no longer than three pages.
• a supporting statement detailing the reasons you want to join us and the contribution you would bring. It is important that your supporting statement highlights evidence of how your previous experience and skills relate to the criteria outlined in the Person Specification. This is to be completed as part of our electronic application form.

As a key member of our Senior Leadership Team, you will be responsible for providing vision, leadership, and direction to Avela Homes Service, taking collective responsibility, and advising the Board and Executive Leadership Team on strategy and policy development.
You will lead on best practice ensuring that a high quality, customer-focussed repairs and maintenance service is delivered to all SLH tenants. Taking responsibility for strategic planning and operational management you will ensure that all works are delivered efficiently, safely and in compliance with regulatory standards. With a focus on driving performance and innovation, you will play a key role in maintaining our homes to the highest standard, enhancing customer satisfaction, and contributing to our commitment to providing good quality housing that our tenants are proud to call home.
For more information, please review the Job Description within the Recruitment Pack that’s attached below.