Head of Operations, Improvement and Delivery

at  Oxfam GB

OXFAM IS A GLOBAL MOVEMENT OF PEOPLE WORKING TOGETHER TO END THE INJUSTICE OF POVERTY.

Are you an excellent people manager and an inclusive leader?
Do you have skills and experience in leading both the delivery and improvement of multiple business support functions within an international context?
Do you have strong financial management and numerical skills?
Are you excited by working in a complex environment with multiple stakeholders and diverse teams?
If the answer is yes, then we would like to hear from you.

WHAT WE ARE LOOKING FOR:

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned with our feminist principles and values of empowerment, accountability, inclusion, equality, courage and solidarity in all that you do.

In addition this role requires:

• Experience in a senior management role leading, managing and motivating people in a multi-disciplinary team within a large, evolving, values-based global organisation.
• Skills and experience in leading both the delivery and improvement of multiple business support functions within an international context.
• Experience of proactively contributing to a high performing and collaborative Leadership Team.
• Experience in improving qualitative and quantitative management information systems.
• Analytical skills, including using data to inform decision-making and being able to weigh up and agree decisions when there are unknowns.
• Ability to prioritise/manage conflicting demands.
• Strong financial management and numerical skills.
• Able to work effectively in a complex environment with multiple stakeholders and diverse teams, during a period of organisational change.
• Convening and facilitation skills to deliver outcomes relevant to Oxfam’s work.
• Experience in contributing to strategic and operational business planning and delivering outcomes aligned to business strategy.
• Excellent communication skills, with fluency in English.
• Flexible/adaptable to support working across different time zones/working weeks.
• Ability to travel to Oxfam country programmes, sometimes at short notice.

ABOUT US

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

PLEASE BE AWARE, OXFAM WILL NOT BE ABLE TO SPONSOR A VISA/WORK PERMIT FOR THIS ROLE, SO APPLICANTS MUST HAVE RIGHT TO WORK IN THE UK OR A COUNTRY WHERE OGB IS REGISTERED AS A LEGAL ENTITY. MORE INFORMATION ABOUT WHERE THIS ROLE COULD BE HOSTED IS BELOW.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

THE ROLE:

Oxfam GB is looking for a new Head of Operations Improvement and Delivery in its International Operations team. The role is responsible for leading and managing the delivery and improvement of key business operations functions (International HR, International Finance, International Supply and Logistics, Contract Risk Support and Programme Systems and Reporting) that support country programmes where Oxfam GB is an ‘Executing Affiliate’ in Africa, Middle East and Asia. The Head of Operations Improvement and Delivery steers and enables consistently high standards of business support in line with Oxfam’s strategy, policy, and local legal and regulatory requirements. The role works collaboratively with various colleagues in Oxfam GB (OGB) and Oxfam International.

In addition this role requires:

• Experience in a senior management role leading, managing and motivating people in a multi-disciplinary team within a large, evolving, values-based global organisation.
• Skills and experience in leading both the delivery and improvement of multiple business support functions within an international context.
• Experience of proactively contributing to a high performing and collaborative Leadership Team.
• Experience in improving qualitative and quantitative management information systems.
• Analytical skills, including using data to inform decision-making and being able to weigh up and agree decisions when there are unknowns.
• Ability to prioritise/manage conflicting demands.
• Strong financial management and numerical skills.
• Able to work effectively in a complex environment with multiple stakeholders and diverse teams, during a period of organisational change.
• Convening and facilitation skills to deliver outcomes relevant to Oxfam’s work.
• Experience in contributing to strategic and operational business planning and delivering outcomes aligned to business strategy.
• Excellent communication skills, with fluency in English.
• Flexible/adaptable to support working across different time zones/working weeks.
• Ability to travel to Oxfam country programmes, sometimes at short notice