Head of Operations

at  Nairametrics

Nairametrics is a leading financial resource company in Nigeria, offering insightful data-driven content, research, and analysis in the areas of business, economics, markets, and personal finance.
We are recruiting to fill the position below:

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree in Industrial Relations and Personnel Management, Business administration, or a related field.
• Minimum of 7 years of experience in operations management or a similar role.
• Proven experience in managing teams, projects, and cross-functional collaborations.
• Strong leadership skills with the ability to motivate and guide teams toward achieving operational excellence.
• Excellent organizational and multitasking abilities.
• Knowledge of HR processes is an added advantage.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

• Oversee the day-to-day operations of the company, ensuring processes are efficient and align with business objectives.
• Develop and implement operational policies, systems, and procedures to improve productivity and achieve business objectives.
• Monitor key performance indicators (KPIs), metrics, and operational benchmarks to assess performance, identify areas for improvement, and drive operational excellence.
• Represent the organization in external forums, industry events, and business partnerships, promoting the company’s reputation and interests.
• Provide strategic input to leadership and support in decision-making processes.
• Coordinate cross-functional teams, ensuring smooth collaboration across departments.
• Lead initiatives to enhance operational workflows and maintain high standards of performance.
• Oversee recruitment and HR functions, including talent acquisition, employee relations, and performance management.
• Foster a positive and productive work environment through strong leadership and effective communication.