Head of People- Ecommerce Saas (London)

at  Cherry Ventures

Cherry Ventures is supporting our portfolio with this hire
About Swap
Say hello to The Commerce OS. We are a global, small, and vibrant team with ideas for making life easier for our e-commerce clients. We are backed by amazing angels from Wayflyer, Zalando, Klaviyo, Pleo, and Brookfield.
About the role
We’re looking for someone to head up our Human Resources and People function at Swap. The role will manage and support our team all over the world; including our central hubs in London, New York, Amsterdam & Israel.
To cultivate a more positive company culture, we love you to work at our lovely London office on a hybrid basis.

About You

• Bachelor level degree in related field, with experience in leading a global benefits and wellbeing strategy
• You have a comprehensive and thorough knowledge of benefits policies, trends, laws, regulations and system tools and technologies in the US and UK
• Knowledge of multiple countries, specifically the UK and US is a plus
• You have extensive experience with global benefits administration
• You have strong familiarity with HRIS technology
• You’re able to see broad strategic HR issues and apply rewards/recommend alternative solutions
• You have strong collaboration skills in a complicated environment with multiple stakeholders
• You’re skilled at building cross functional relationships with global partners
• You’re able to operate at a strategic and technical level

Key Responsibilities

• Participate in strategic planning at the executive level, aligning people strategies with business objectives.
• Lead the culture at Swap
• Maintain positive employee relations, resolve conflicts, and ensure a healthy work environment.
• Foster a positive organisational culture that promotes employee engagement and satisfaction.
• Full employee life cycle including:
• Onboarding and offboarding
• Oversee the recruitment process to ensure the organisation attracts, hires, and retains top talent
• Implement programs for professional development, leadership training, and career progression to enhance employee skills and engagement.
• Design and manage performance review processes to ensure alignment with organisational goals, providing feedback, and addressing performance issues.
• Develop competitive compensation and benefit plans to attract and retain employees, including salary structures, bonuses, health insurance, and retirement plans.
• Promote a diverse and inclusive workplace where all employees feel valued and can thrive.
• Align the organisation’s structure, culture, and workforce with its strategic objectives.
• Ensure the organisation complies with all local and country employment laws and regulations.
• Develop, implement and revise HR policies and procedures to meet the organisation’s needs and comply with legal standards.
• Use data and analytics to make informed decisions about workforce management, planning, and optimization.

What perks and benefits do we offer?

• Competitive salary and employee share options
• Competitive holiday allowance (plus public holidays)
• Maternity/Paternity/Adoption Leave
• Flexible working hours
• Accelerate your learning potential working at a high-growth startup
• The opportunity to work with a stellar team all around the world

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.
Cherry Ventures is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status

• Participate in strategic planning at the executive level, aligning people strategies with business objectives.
• Lead the culture at Swap
• Maintain positive employee relations, resolve conflicts, and ensure a healthy work environment.
• Foster a positive organisational culture that promotes employee engagement and satisfaction.
• Full employee life cycle including:
• Onboarding and offboarding
• Oversee the recruitment process to ensure the organisation attracts, hires, and retains top talent
• Implement programs for professional development, leadership training, and career progression to enhance employee skills and engagement.
• Design and manage performance review processes to ensure alignment with organisational goals, providing feedback, and addressing performance issues.
• Develop competitive compensation and benefit plans to attract and retain employees, including salary structures, bonuses, health insurance, and retirement plans.
• Promote a diverse and inclusive workplace where all employees feel valued and can thrive.
• Align the organisation’s structure, culture, and workforce with its strategic objectives.
• Ensure the organisation complies with all local and country employment laws and regulations.
• Develop, implement and revise HR policies and procedures to meet the organisation’s needs and comply with legal standards.
• Use data and analytics to make informed decisions about workforce management, planning, and optimization