Head of Programmatic Operations

at  JCDECAUX

This role is responsible and accountable for the performance of all programmatic inbound revenue & relationships across JCDecaux UK. You will lead all aspects of the management of strategic DSP, digital agency and trade desk partnerships, and build quality relationships that keep JCDecaux synonymous with quality of service ensuring repeat business and above market share for programmatic OOH.
You will lead and empower a team to deliver tailored education programmes which demonstrate an understanding of marketing objectives to ultimately drive demand into programmatic OOH.
You will lead, support and motivate the team, developing the roles and responsibilities of individuals by setting S.M.A.R.T goals and addressing training needs. In partnership with the Director of Programmatic & Associate Director of Programmatic outbound, you will define and direct the execution of the strategy and activity of the Programmatic team, educating and inspiring the marketplace about the role of programmatic OOH within the media mix.
You will represent the commercial interests of the business on all technical projects impacting programmatic OOH including but not limited to relationships with existing technical 3rd parties and assessment of future 3rd parties.
Does this sound like you?
What you’ll be doing…
Impact

Team Motivation and Management

• Foster a culture and behaviours that deliver collaboration, innovation, creativity and personal accountability across the team
• Create a feedback culture to promote best practie and desired behaviours.
• Lead the production and delivery of annual business plans based on JCDecaux’s programmatic needs and challenges, ensuring that new objectives and findings are communicated across the wider business
• Actively support individuals to develop skills and experience

Demand Generation & Revenue Performance

• Successful implementation of commercial growth strategies that drive programmatic demand across the digital market place
• Lead the business’ understanding of digital ecosystems to demonstrably drive revenue via programmatic means
• Oversee and undertake tailored client sessions, hosting, presenting and educating key stakeholders about programmatic OOH’s role in the media mix, best practices and ways of working.
• Work with appropriate JCDecaux team to ensure accurate and timely revenue reporting, business intelligence and future proofing as the business continues to evolve technically.
• Understand the impact of business and media trends in order to establish best business practices for JCDecaux.

Relationship Management

• A thought-leader who is recognised internally and externally as an expert in your field
• Overall ownership of all transactional and service relationships with programmatic OOH buying community
• Develop a close working relationship and establish processes with your peers across the business to exploit the full scale of resource in the business.
• Establish good communication and knowledge-sharing practice with demand teams at VIOOH and other JCDecaux markets
• Your focus is on maintaining the best quality of service as programmatic OOH scales to ensure demand beyond market share but you may at times be required to work within cross-departmental groups on projects where you expertise may be impactful
• You will define and lead all aspects of AdOps and Governance for Programmatic OOH

Leadership Skills

• Ability to engage, lead and influence others to sustain business growth and JCDecaux’s position in the marketplace.
• Influence strategy and goals in own area based on business needs and priorities in the medium to long term and translates these strategies into deliverable objectives and actions.

Proactive Approach

• Take initiative and looks for and removes (or reduce) constraints on getting things done effectively
• Promote an agile approach and reduces ineffectiveness or inefficiency so that aims are achieved in the most successful way.
• Anticipate skills, knowledge and behaviours required of self and team and continuously seeks to learn and develop these
• Follow up on delegated work and collaborates across departments to ensure delivery on commitments.

Communication and interpersonal skills

• Acts as a facilitator and mentor, encouraging dialogue between groups/ team members so that they understand the links between their ideas
• Gets to the root of what the groups/ team think or feel about an issue or plan and encourages others to work effectively with people with diverse styles and backgrounds

A little bit about you…

Knowledge of Media and Marketing

• Understands the media supply chain and the ecosystems that exists within it
• Strong technical knowledge of programmatic, with an ability to simplify and communicate in a clear, jargon-free manner that focusses on the customer benefit

At JCDecaux we want all of our colleagues to feel they can bring their full self to work. We are committed to recruiting and retaining colleagues regardless of gender identity or expression, ethnicity, sexual orientation, age, religion, neurodiversity, disability status, citizenship, or anything that makes them unique.
Our people are the lifeblood of our business, and we believe a diverse workforce will foster creativity and innovation. We know we are on the right track as our latest Belonging Survey showed that our colleagues feel valued and listened too. We strive to continue improving and building an environment where everyone can thrive, grow, belong and be their authentic selves.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A little bit more about us…

• We believe in building a diverse and inclusive culture and positive employee experience.
• We are One Team, more than just ourselves.
• We are customer first, we understand, and help solve our customers’ problems.
• We Test & Learn, we are empowered to learn and grow, unafraid of change.
• We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.
Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
We believe that diversity of thought, experience and background provides the platform for great creativity,
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
About our recruitment process….
1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.
2. You send in your application to let us know you’re interested.
3. We see your application, get excited, and give you a call.
4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
5. You’ll begin your journey with us, were excited to support and develop you throughout you career

Please refer the Job description for details