Head of Research Quality & Excellence

at  Pei Group

WHO WE ARE:

PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 440 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success.

WHAT WE DO:

PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active – in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere – PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors.
At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this.

ABOUT THE ROLE

We are looking for a new Head of Research Quality & Excellence to join our PEI team here in London. This individual is responsible for setting, monitoring and driving quality standards across PEI’s research operations and products globally. The job holder will work with Research & Analytics teams in globally to ensure research output delivered through PEI’s subscription products is accurate, up to date and comprehensive. The job holder will also manage all relationships with outsourced data providers.

RESPONSIBILITIES AND DUTIES:

• Lead and inspire teams in their work to increase the quality and quantity of research and information gathered globally.
• Develop, implement and monitor quality control routines and processes to ensure research outputs are accurate, comprehensive and of a high quality.
• Develop systems and measures to identify research quality and completeness deficiencies and lead efforts to implement remediation plans.
• Ensure that the research work undertaken is in line with customer needs and exceeds customer expectations.
• Develop, track and report on the key performance indicators used to track the continual improvement of research quality.
• Manage the relationship and commercial negotiations with third party research agencies employed in research work. Set, measure and assess effectiveness and value for money.
• Develop and implement plans for process improvements across PEI’s research operations globally. Develop updated documentation in engaging formats on research process best practice and how-to guides.
• Develop and implement strategies to increase the amount of information and data gathered from the market on a primary and proprietary basis.
• As part of a team, deliver greater efficiency to research operations by further implementation of technical solutions (e.g. automation, scraping).
• Develop relationships with market practitioners to maintain ongoing understanding of market needs for data and understand levels of appreciation for PEI research products.
• Regularly present PEI data at events globally.
• Play a full and active leadership role in PEI’s global research team and engage with initiatives outside the core job description with enthusiasm.