Head of Residential Research - Citra Living

at  Lloyds Banking Group

End Date
Wednesday 11 September 2024
Salary Range
£94,833 - £105,370
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
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Job Description
Job Title: Head of Residential Research
Location: London
Hours: Full-time
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this opportunity
Citra Living is an exciting venture for Lloyds Banking Group. Citra builds on the Group’s existing support for the housing market as one of the biggest mortgage lenders to first-time buyers, home movers and private landlords. Since 2018, Lloyds Banking Group has provided almost £40bn of mortgages in the UK and helped one in four first time buyers to get onto the housing ladder. Also, to play to the Group’s Strategy of ‘helping Britain prosper’ through the provisions of quality homes.
Citra works with leading house builders, and other participants, through strategic partnerships to identify sites and support the building of additional housing, with Citra buying elements of these new developments, to be offered as rental homes to Customers.
As well as ensuring continued support for the house building sector this will also help to address the continued increase in demand for rental properties at the same time. The properties, which aim to be accretive to housing stock in the UK, seek to provide a great rental experience for Customers.
Our team is looking for a senior manager to provide strategic direction to Citra’s Investment, Lettings and Sales teams on analysis of industry wide data from various sources, as well as progress and performance data from within the business and its competitors, and to deliver business efficiencies by assisting in the management of risk for low performing portfolios.
The role will lead on the creation of lettings and sales analysis reports with the investment and customer teams to provide market insights, target demographics and internal valuations, pricing and accurate forecasting for new schemes.

Role Overview

• Develop and implement the market analysis strategy across the business setting strategic and operational targets and KPI’s.
• Lead on providing all rental and sales values for all new developments as well as lease up and sales rates and oversee all data analysis for potential new developments.
• Support the Investment team in underwriting and acquisition process.
• Provide data analysis of residential rental and sales portfolios, rental performance and market activity to keep the business up to date with live data and help inform the Citra investment strategy.
• Work closely with the Finance team to forecast future years portfolio and rental growth.
• Monitor and track market trends via various data sources and provide weekly, monthly and quarterly trend reports.
• Prepare and deliver weekly, monthly and quarterly lettings and sales performance reports to the business.
• Track portfolio performance and report back to the business.
• Prepare lettings/sales and marketing reports for all stages of the investment cycle.
• Working closely with the Head of Lettings and the Customer Team to investigate opportunities to maximise income.
• Responsible for ensuring that all external RICS valuations are instructed, reviewed and filed accordingly.
• Proactively provide advice, support and guidance to colleagues across the business to improve the quality and impact of our research and maximise value.

Why Lloyds Banking Group?
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What we need from you?

• A solid background in residential research within the property sector.
• Previous experience working at a senior level with people management responsibilities.
• A RICS qualification.
• Superior knowledge of MS Excel.
• A good understanding of shared ownership.

About working for us!
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference

• Develop and implement the market analysis strategy across the business setting strategic and operational targets and KPI’s.
• Lead on providing all rental and sales values for all new developments as well as lease up and sales rates and oversee all data analysis for potential new developments.
• Support the Investment team in underwriting and acquisition process.
• Provide data analysis of residential rental and sales portfolios, rental performance and market activity to keep the business up to date with live data and help inform the Citra investment strategy.
• Work closely with the Finance team to forecast future years portfolio and rental growth.
• Monitor and track market trends via various data sources and provide weekly, monthly and quarterly trend reports.
• Prepare and deliver weekly, monthly and quarterly lettings and sales performance reports to the business.
• Track portfolio performance and report back to the business.
• Prepare lettings/sales and marketing reports for all stages of the investment cycle.
• Working closely with the Head of Lettings and the Customer Team to investigate opportunities to maximise income.
• Responsible for ensuring that all external RICS valuations are instructed, reviewed and filed accordingly.
• Proactively provide advice, support and guidance to colleagues across the business to improve the quality and impact of our research and maximise value