Head of Service – Central & Digital Weight Management Service

at  ABL Health

Salary: £40,000 to £50,000
Hours: 37.5 hours per week
Location: Bolton
Type of Contract: Permanent
Closing Date: 6th December 2024

HEAD OF SERVICE – CENTRAL & DIGITAL WEIGHT MANAGEMENT SERVICE

Join ABL Health, a leading provider of weight management and health improvement services nationwide. Our Central and Digital Weight Management Service is the backbone of our growth and sustainability strategy, and we’re looking for a dynamic leader to drive it forward.

ABOUT THE ROLE:

As Head of Service, you will lead and inspire the team, ensuring operational excellence and driving transformation of user experiences across both digital and face-to-face channels. Collaborating closely with our app development teams, you’ll work to integrate digital tools into our services to create a seamless user journey. You’ll also work with our engineering team to develop prototypes, test products, and ensure the final product meets all requirements. From a technical perspective, you’ll be actively involved in every stage of the product development process.

SOME OF THE ESSENTIAL CRITERIA FOR THE ROLE:

• Degree (or equivalent experience) in a health-related field: e.g., Public Health, Nutrition, Dietetics, Nursing, Health Improvement, Community Health.
• Proven experience in managing and optimising weight management services, including Tier 1, Tier 2, and Tier 3.
• Experience of working as a product manager, product owner or similar role bridging between business and technical teams.
• Track record in leading large teams and engaging stakeholders to achieve service excellence.
• Demonstrable experience in working with external boards, commissioners, and steering groups to improve health outcomes.
• Strong background in contract management, performance tracking, and driving data-informed service improvements.
• Proven experience in using service data and population health data to shape service strategy and improve outcomes.
• Ability to effectively gather requirements and translate business needs into product features.