Head of Supply Chain Management

at  L founders of loyalty

FOUNDER | HEAD OF SUPPLY CHAIN MANAGEMENT

Our purpose? Enriching life for the many. Together with retailers, we develop campaigns that increase sales while exciting, engaging, and inspiring their customers. Since launching three years ago, L has already acquired some of the biggest names in grocery retail, stretching from Sydney to São Paulo. They include Coles, 7-Eleven, REWE, Intermarché, Esselunga, Conad, Coop, Super Muffato and Jumbo, just to name a few.
L has over 2500 years of experience in the loyalty industry. We use data-led shopper insights to get under the skin of who our target audiences are. This, coupled with an understanding of our clients’ business, allows us to provide tactical loyalty solutions that no other in-store marketing campaign can – increasing visit frequency and basket size, and attracting new shoppers.
Learn more about L below. But first, let’s talk about you.

To be successful in this role you will need to:

• Share our passion for enriching life for the many.
• Live our values of Entrepreneurship, Accountability, Caring and Sharing.
• Be an enterprising, eager-to-learn individual who is keen to contribute towards the success of our company.

About your role as Founder | Head of Supply Chain Management
Being a Founder is a mindset. As a Founder you are an entrepreneur; every day is different, and you will be working with a high degree of freedom and accountability. So, if you are pragmatic, enjoy connecting with others and can keep your eye on the ball, we would love to meet you.
We are looking for an experienced Head of Supply Chain Management to join L, a dynamic, global scale-up. As Head of Supply Chain Management, your goal is to lead, oversee, manage and analyse our company’s overall supply chain and logistics strategy and operations. You want to maximise productivity and bring efficiencies into our processes.. In addition, you play a crucial role in developing and maintaining successful relationships with our brand managers, suppliers, and other colleagues in the national sales offices.

ABOUT THE PERFECT CANDIDATE:

Our people and culture are what L is built on. This is why we are looking for the perfect cultural fit – that Founder mindset. The following should also apply to you:

Experience

• Previous working experience (between 8 and 12 years) in supply chain and logistics.
• Proven track record of successfully leading teams.
• Bachelor’s degree in Supply Chain and Logistics.
• Hands-on experience with ERP software is preferred.
• Critical thinker with problem-solving skills.
• Great interpersonal and communication skills.
• Quick learner: Able to handle multiple tasks simultaneously, maintain focus and adapt to a variety of challenges.
• Ability to conduct detailed procedures in a time constrained environment.
• Strong team player as well as individually qualified.

• Excellent English language skills, verbal and written.Sense of ownership and pride in your performance and aware of your impact on our company’s success.

RESPONSIBILITIES INCLUDE:

• To drive & coordinate the supply chain of loyalty promotions on all continents, together with our team of Logistics and Supply Chain Managers.
• Provide regular status updates of upcoming, ongoing and closed loyalty programs to management.
• Ensure that all stock movements are correctly registered in our ERP system.
• Proactively support and empower the supply chain management team to achieve operational excellence in program execution, through collaboration and continuous improvement.
• Act as first point of escalation with suppliers on supply chain topics.
• Work together with operations department on improving the forecasting and procurement processes.
• Participate in business review meetings with NSOs and partners.
• Act as a key liaison point for other internal departments on supply chain issues.
• Work closely together with the logistical teams in our sales office around the world to support them with program set up, production planning and escalation.
• Maintain a comprehensive packaging and supplier flexibility database, to manage projects effectively.
• Support the evaluation of the loyalty promotion executions.
• Monitor and optimise relevant supply chain KPIs.
• Play an active role in the supply chain process optimisation to establish continuous improvement cycles and ensure an effective planning.
• Consider the environmental impact of the supply chain to meet sustainability targets.

Your role will require you to:

• Occasionally travel internationally.
• Have excellent communication skills and can adapt to working in an international environment.
• Drive and support change in the team and wider organisation.

To be successful in this role you will need to:

• Share our passion for enriching life for the many.
• Live our values of Entrepreneurship, Accountability, Caring and Sharing.
• Be an enterprising, eager-to-learn individual who is keen to contribute towards the success of our company