Head of Trade

at  N Brown Group Plc

WHAT SKILLS AND EXPERIENCE WILL YOU HAVE?

• Educated to degree level or equivalent or extensive work experience.
• Specialist knowledge of Marketing/Business/Trade.
• Strong cognition of business structure and strategy.
• Proven track record in marketing and digital management experience with specific skills in ecommerce and digital marketing.

N BROWN – WHO WE ARE AND WHY WORK FOR US?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.
We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.
In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

WHAT WILL YOU DO AS A HEAD OF TRADE AT N BROWN?

• To drive online and app sales for your Brand to deliver against agreed commercial plans and forecasts.
• To be the Brand champion and advocate leading the Performance Squad to manage the in-season trading of online products and promotions to achieve P&L targets, to include:
• Feedback into divisions on factors impacting trade performance and agree SLA’s to offer alternative solutions:
• Identify opportunities for improvement in performance and ROI; and
• Monitor and drive the Commercial and Operational Performance, of the Performance Squad.
• Execution of the product selling plan e.g. launching new phases of products.
• Reacting to trends and current affairs impacting, or likely to impact, Trade (PEST) (political, economic, socio-cultural and technological) e.g. adverse weather, pandemic etc.
• Driving improvements in conversion and category bounce rates.
• Optimising the product offer for core customer groups and business targets.
• Understanding and driving customer behaviour to deliver the best customer journey/experience.
• Delivering the best customer experience possible with support from the UX teams.
• Execute the promotion of credit offerings in line with regulations.
• Collaborate with and co-ordinate stakeholders from a diverse range of business functions.
• Inform and contribute to brand and marketing strategies, business plans, forecasts and budget allocation.
• Establish and maintain stakeholder networks across multiple business areas.
• Introduce a culture of transparency and collaboration across and within the Performance Squad and other working meetings/briefings.
• Lead eComm, CRM, Online Merch and CRO as a cross functional team in line with the brand proposition. Support and develop the eComm, CRM, Online Merch and CRO Leads to a Community of Practice model to share knowledge and support consistency.