Head Receptionist

at  Il Gattopardo

Our new luxury lifestyle concept, Il Gattopardo, is looking for a Head Receptionist to join our team.

COMPANY OVERVIEW:

Il Gattopardo, London
Launched September 2023 in Mayfair we are looking for a Head Receptionist to join our team. We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. It’s an exciting opportunity for someone ready to take on a new challenge with an experienced global team.
Start a journey that can take you from the centre of Mayfair, to locations all over the globe, across multiple brands in our extended family – with progression and perks to match.

POSITION OVERVIEW:

As a key member of our team, the Head Receptionist will play a pivotal role in ensuring that every guest’s experience is seamless and memorable from the moment they walk through our doors.
Job Overview: We are seeking an experienced and personable Head Receptionist to lead our front desk operations. In this role, you will be responsible for managing the reception team, overseeing daily operations, and ensuring a high standard of customer service. The ideal candidate will be proactive, organized, and possess excellent communication skills.

• Team Leadership: Supervise, train, and motivate the reception team to provide top-notch customer service.

• Customer Service: Greet guests, manage check-ins/outs, and handle inquiries and complaints with professionalism and efficiency.

• Scheduling and Coordination: Create and manage staff schedules to ensure adequate front desk coverage at all times.

• Operations Management: Oversee the reception area, ensuring it is well-maintained, organized, and running smoothly.

  If you’re passionate about hospitality and have the skills and experience to excel as our Head Receptionist, we’d love to hear from you!
  Join us at Il Gattopardo and be a part of an exceptional team dedicated to delivering the finest Italian dining experience in London.