Head Receptionist

at  The Vineyard Hotel

Newbury, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Mar, 2025Not Specified01 Feb, 2025N/AGood communication skillsNoNo
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Description:

Job Ref: VIN1078
Branch: The Vineyard Hotel
Location: The Vineyard Hotel, Newbury
Salary/Benefits: Competitive salary along with a host of fantastic company wide benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 30/01/2025
Closing date: 15/03/2025

Responsibilities:

  • Deliver outstanding guest service and ensure all reception staff provide a warm, professional welcome
  • Handle guest inquiries, special requests, and complaints efficiently, ensuring issues are resolved to the highest standard
  • Train, develop, and motivate the reception team to deliver exceptional service
  • Set schedules, allocate tasks, and monitor performance to maintain operational efficiency and staff morale
  • Liaise with housekeeping, maintenance, and other departments to ensure seamless guest services
  • Ensure all front office policies, procedures, and safety standards are adhered to by staff


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

Newbury, United Kingdom