Head Runner STK

at  Melia Hotels International

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  Head Runner - STK Steakhouse Strand
  STK Restaurant, located within ME London Hotel, offers a unique dining experience that combines the ambience of a contemporary steakhouse with the vibrant energy of a lifestyle hotel. Known for our prime cuts of beef, innovative cuisine, and world-class service, STK has established itself as a premier destination for both locals and visitors. We are now seeking an exceptional Head Server to join our team and lead our front-of-house operations. As the Head Server at STK Restaurant, you will be the face of our service team, ensuring that every guest enjoys an outstanding dining experience. You will lead by example, manage our dedicated servers, and work closely with the kitchen and management teams to maintain our high standards.

• Oversee and coordinate the daily activities of the serving staff.
• Deliver exceptional service to all guests, addressing any issues or complaints promptly and professionally.
• Train, mentor, and motivate servers to ensure consistent high-quality service.
• Collaborate with the kitchen staff to ensure timely and accurate order delivery.

The successful candidate will:

• Be fluent in English
• Spanish knoledge (desirable)
• Have at least 2 yaers experience in a similar leadership role
• Have a valid right to work in the UK
• Excellent management, delegation and presentation skills
• Strong influence, interpersonal, verbal and written communication, problem solving and creative solution generation skills
• Possess basic financial acumen and have the ability to handle money and operate a cash register
• Able to quickly integrate into a team and be recognised as a leader
• Finds problem areas, develops solutions
• Be able to work in a standing position for long periods of time (up to 5 hours)