Head Surveyor

at  Sanlam

SURVEY DELIVERY REQUIREMENTS

• Conduct and ensure surveys are within the required SLA.
• Achieve and facilitate the agreed productivity levels within the team.
• Review and provide feedback and internal and external reports corrections to surveys as required.
• Understanding all the legislative requirements/Bylaws.
• Understanding the area of operations and hazards (Geographical areas and risks associated) (Process in respect of production and the function and safety of the machinery).
• Collaborate with various stakeholders Interact (distribution, operations, underwriting and intermediaries) to ensure delivery of our world class surveying competency and continuously improve Santam’s surveying capability.
• Provide feedback and comment on rational designs.

QUALIFICATIONS AND EXPERIENCE

• 10+years of risk surveying or related experience
• Matric and Fire Service Qualification, Technical Engineering Degree or Diploma, or relevant qualification.
• Valid driver’s licence
• Computer literate on Excel, Word, Presentations, etc.
• Competency at previous level and proven competence at risk surveying with experience in retention class and exposure stipulated above.
• FPA advanced courses, risk prevention strategies and technical training for related risks e.g., advanced level - High hazard risks, thatch, etc.
• Proven Mentorship and coaching ability

SKILLS AND KNOWLEDGE

• Delivering results & ability to work under pressure.
• Relating and networking.
• Analysing and attention to detail.
• Applying expertise and technology.
• Achieving personal work goals and objectives.
• Learning and researching.
• Time management Planning and organising.
• Writing and reporting.
• Following instructions and procedures as well as client Protocols (e.g. induction, Covid-19)
• Working with people.
• Adhering to principles and values.
• Training of incumbent staff, Mentoring and coaching staff.
• Ability to manage own work environment.
• Good analytical and problem-solving skills and abilities.
• Communication Skills.
• Use of MS Office Products.
• Use of policy information systems.
• Work in other regions.
• Self-starter.
• Knowledge of Underwriting and underwriting processes.
• Knowledge of the policy wording.

The Head Surveyor is tasked with leading Santam’s regional survey team as well as assessing risk while applying technical knowledge. Head Surveyors will facilitate and conduct detailed risk assessments on the risk, as well as provide an in-depth view to underwriters assisting them to underwrite the risk appropriately, more specifically:

• Conducting desktop and physical surveys.
• Review surveys & QA completed reports by all surveyors.
• Mentoring staff to achieve quality and productivity standards.
• Reviewing and providing insights and acceptance of Rational designs and Sprinkler report

WHAT WILL YOU DO?

This career opportunity is available at Santam Commercial Underwriting, Survey Department for a Head Surveyor in the KZN/Gauteng Region.

The Head Surveyor is tasked with leading Santam’s regional survey team as well as assessing risk while applying technical knowledge. Head Surveyors will facilitate and conduct detailed risk assessments on the risk, as well as provide an in-depth view to underwriters assisting them to underwrite the risk appropriately, more specifically:

• Conducting desktop and physical surveys.
• Review surveys & QA completed reports by all surveyors.
• Mentoring staff to achieve quality and productivity standards.
• Reviewing and providing insights and acceptance of Rational designs and Sprinkler reports

KEY RESPONSIBILITIES:

The role of a Head surveyor is to understand all types of risks and its exposures that we write and provide a view on whether continued business is viable, it is also to guide the teams and mentor staff to meet these objectives. It also translates Santam’s aspiration of being a risk management partner into action.
The incumbent must be able to work independently and to mentor staff to enable them to assess risks according to Santam’s and National standards. This position is a leadership as well as operational role which oversees a regional team, conducts surveys, provide on the job training, and do quality reviews and will work within the prescribed parameters of the role and the National survey manager.
This role will have a consulting function where the head surveyor will be called upon to consult on risks and to provide advice to Surveyors, Underwriters, Relationship managers, technical managers, Brokers and Clients regarding the risk and alternatives to the risk reduction requirements.