Head (Welfare & Amenities) [D]

at  TALENTSIS PTE LTD

JOB REQUIREMENTS:

• A degree holder with minimum 5 years experience in a welfare service or a related field.
• IT savvy and proficient with Microsoft Office.
• Beneficiary-oriented with good interpersonal and communication skill.
• Have a pleasant & positive working attitude.
• Pro-active, Self-motivated team player with the ability to work independently in a dynamic environment.
• Meticulous and attentive to details.
• Highly responsible & reliable.
• Ability to work under pressure to meet deadlines.
  (EA Reg No. 20C0312)
  Only Shortlisted Candidates will be Notified.
  Please email a copy of your detail resume to delia@talentsis.com.sg for immediate processing

• Oversee the management of welfare services, contractors, partners and any other stakeholders.
• Ensure achievement of operational goals, contractual Key Performance Indicators (KPI), and Service Level Agreement (SLA).
• Conduct regular review of work processes to improve beneficiary satisfaction, operations efficiency, and productivity.
• Lead, train, and supervise the work of the team.
• Prepare tender, contract, budget, forecast, and analysis reports.
• Ensure appropriate staffing, adherence to policies, and uphold standards within the various welfare projects.
• Any other duties as requested by the management