Health Admin Assistant

at  Nakazdli Whuten

The Administrative Assistant shall provide administrative, secretarial and clerical support to the Health Manager. The Administrative Assistant shall also provide support for the Mustimuhw Community Electronic Medical Record System (cEMR) and overall accreditation and quality improvement processes and policy maintenance in consultation with staff, nurses and the Health Manager.

Duties:

• Identify funding opportunities through government websites, partner funding agreements, websites, and other sources.
• Oversee and manage health services accreditation and quality improvement processes as identified and prioritized.
• Complete related budget, reporting, administrative and resource management requirements.
• Provide recommendations to leadership for alignment of activities and outcomes with organizational plans and priorities.
• Network and work with other agency program staff to develop and provide subject matter expertise in the area of community-based health, Indigenous-led accreditation and continuous quality improvement efforts such as research, frameworks, concepts, standards, policy, best practice, methodology and tools.
• Participate in related departmental teams, working groups and meetings to strength identified quality and continuous quality improvement initiatives.
• Act as the primary link between organization staff, community partners and accrediting body.
• Raise awareness and facilitate learning opportunities to understand and apply accreditation and quality improvement.
• Secure and facilitate accreditation leads, teams and needed resources.
• Work closely with assigned accrediting bodies to understand fee structures, standard compliance and to support process requirements for participating leadership, staff and health service clients/community.
• Coordinate and implement required organizational processes and practices based on standard compliance.
• Host and coordinate self-assessments, on-site surveys, improvement processes and follow up sessions.
• Proactively educates staff regarding regulatory issues, new statutes and/or guidelines, and safety, quality, and risk management activities
• Provide guidance and interpretation on health services accreditation standards, requirements, application and related quality improvement processes to organizational leadership, colleagues and health service clients/community.
• Provide administrative assistance to the Health Manager and ensure all accreditation documentation is current and that pertinent information is being communicated to the Health Manager.
• Provide support for the Mustimuhw Community Electronic Medical Record System (cEMR) in consultation with staff, nurses and the Health Manager.
• Other tasks as assigned by the Health Manager .

Required Knowledge, Abilities & Skills:

• High school diploma plus other relevant training or education.
• Knowledge of concepts, practices and methods related to health services accreditation and quality improvement.
• Knowledge of community-based health policy, programming and service leadership.
• Experience in project and people management as well as systems and change management.
• Experience understanding, interpreting, and managing multiple processes and changing priorities.
• Experienced team player with demonstrated interpersonal and problem-solving skills.
• Ability to build effective and collaborative working relationships with internal and external colleagues/stakeholders
• Ability to strengthen system capacities and people competencies.
• Ability to work well under pressure with demonstrated time-management skills.
• Ability to communicate effectively and clearly, both orally and in writing.
• Advanced computer skills and fluency in various on-line and virtual platforms.
• Able to communicate and interact with people sensitively, diplomatically, and professionally at all times.
• Strong work ethic with positive and supportive team attitude.
• High degree of professionalism, honesty and confidentiality
• Possess and maintain a valid BC Class 5 Driver’s License.

• Identify funding opportunities through government websites, partner funding agreements, websites, and other sources.
• Oversee and manage health services accreditation and quality improvement processes as identified and prioritized.
• Complete related budget, reporting, administrative and resource management requirements.
• Provide recommendations to leadership for alignment of activities and outcomes with organizational plans and priorities.
• Network and work with other agency program staff to develop and provide subject matter expertise in the area of community-based health, Indigenous-led accreditation and continuous quality improvement efforts such as research, frameworks, concepts, standards, policy, best practice, methodology and tools.
• Participate in related departmental teams, working groups and meetings to strength identified quality and continuous quality improvement initiatives.
• Act as the primary link between organization staff, community partners and accrediting body.
• Raise awareness and facilitate learning opportunities to understand and apply accreditation and quality improvement.
• Secure and facilitate accreditation leads, teams and needed resources.
• Work closely with assigned accrediting bodies to understand fee structures, standard compliance and to support process requirements for participating leadership, staff and health service clients/community.
• Coordinate and implement required organizational processes and practices based on standard compliance.
• Host and coordinate self-assessments, on-site surveys, improvement processes and follow up sessions.
• Proactively educates staff regarding regulatory issues, new statutes and/or guidelines, and safety, quality, and risk management activities
• Provide guidance and interpretation on health services accreditation standards, requirements, application and related quality improvement processes to organizational leadership, colleagues and health service clients/community.
• Provide administrative assistance to the Health Manager and ensure all accreditation documentation is current and that pertinent information is being communicated to the Health Manager.
• Provide support for the Mustimuhw Community Electronic Medical Record System (cEMR) in consultation with staff, nurses and the Health Manager.
• Other tasks as assigned by the Health Manager