Health Coordinator 1

at  Baylor Scott White Health

ABOUT US

At Baylor Scott & White Health, we promote well-being for people, families, and communities. It is the largest healthcare system in Texas, empowering you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

QUALIFICATIONS

• Possess a high school diploma, GED, or equivalent education
• Have under one year of relevant professional experience

WHAT YOU’LL DO

• You will review reports to find patients needing adult preventative, diabetes, and other clinical services. You’ll use patient records to create reports for care coordination.
• Coordinating care is a team effort. Work with various teams and resources. Help find community resources for those in need.
• Customer service is essential. You interact with patients, recommend services, schedule appointments, and assist with paperwork. Resolving concerns for patients and families is also part of your role.
• To help patients manage health, provide approved education and telephonic engagement to ensure adherence to care plans.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE

• You excel in expressing yourself both in writing and speaking.
• Showing exceptional attention to detail and top-notch time management skills.
• You adapt communication to fit all audiences. You’re empathetic, positive, courteous, and tactful. You soothe upset patients professionally.
• You efficiently handle requests using digital and physical resources, providing accurate answers to patient questions.
• Your data entry, numerical, and computer-based skills are exceptional, with a meticulous focus on detail.
• You’re capable of thriving in a fast-paced and challenging environment.