Health Informatics Manager

at  MSC Cruises

MSC Cruises is the world‘s largest privately-owned cruise company and the number one cruise line in Europe, South America, South Africa and the Gulf. A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the youngest cruise fleets.

We are looking for a Health Informatic Manager to support and advance the company’s electronic healthcare systems to ensure the secure capture, maintenance and interpretation of health data.

• Excellent communication and presentation skills in English, both oral and written.
• Solid Experience in medical IT, health informatics, data analysis and reporting.
• Familiarity with health information systems and databases.
• Degree in Nursing or other relevant field at Bachelors or Master’s level preferred.
• Proficiency in medical coding, medical terminology and medical data protection regulations an advantage.
• Office-based role with some travel to vessels.
• Highly proficient in all Microsoft Office applications such as Word, Excel, PowerPoint, SharePoint, Teams, Power BI and other data analysis platforms.
• Must be a team player with excellent interpersonal skills.
• Be responsible for the management of electronic health records (EHR) and health data analytics systems.
• Optimize, customize and drive development of healthcare platforms for improved functionality, utility and efficiency.
• Become proficient and a subject matter expert of the SeaCare EHR system.
• Investigate deficiencies in SeaCare and liaise with the provider to find solutions and implement corrective actions.
• Collaborate with IT, the EHR provider, and other relevant stakeholders to facilitate integration and maintenance of equipment and health information systems (e.g. EHR, other clinical databases, and data warehouses).
• Ensure data security, privacy, and compliance with regulations (e.g. GDPR, HIPPA).
• Provide dynamic support and training (including training materials) to shipboard or office-based staff in your area of competency when necessary.
• Collect, organize, and maintain healthcare data from multiple sources.
• Clean and validate data to ensure accuracy and consistency.
• Analyse data using statistical tools and software to identify trends, patterns, and insights.
• Generate comprehensive reports to present relevant datasets to company leadership and outside agencies as required.
• Develop and maintain clinical decision support tools (e.g., dashboards, alerts, reminders) to assist healthcare providers in making informed decisions.
• Observe, evaluate and report on medical department business trends to help inform business decisions.
• Facilitate the implementation of best clinical practice guidelines and EHR integration.
• Maintain and review system processes to monitor incidents (e.g. medical errors, near misses and adverse events).
• Work closely with Clinical Governance and other relevant stakeholders to analyse and report on patient safety issues, patient satisfaction, and quality of care measures.

VISA REQUIREMENTS (if any)
Existing right to live and work in the UK.Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises’ fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet’s average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises’ fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas “7 Golden Pearls” for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide

Please refer the Job description for details