Health Information Services Officer

at  Northern Beaches Hospital

ABOUT NORTHERN BEACHES HOSPITAL

Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients. The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre, doctors lounge and excellent staff facilities including café and car parking.
From cardiothoracic surgery and neurosurgery to luxury maternity and excellent emergency care, Northern Beaches Hospital has a wide range of services that can help you build a healthcare career in your chosen field.
We are proud to be home to some of Australia’s leading clinical specialists and a training ground for the clinicians of the future. The Northern Beaches Clinical School is an innovative partnership with the Faculty of Medicine, Health and Human Sciences at Macquarie University. NBH also has partnerships with other tertiary education institutions including well-respected nursing schools.
Northern Beaches Hospital offers staff opportunities to gain unique experience in a growing teaching hospital. Our culture is diverse, friendly and open to ideas.

If you are passionate about delivering excellent customer service this is the role for you! An exciting opportunity exists for a highly motivated Health Information Services Officer to join our Health Information Service team.

As a Health Information Services Officer your responsibilities will include:

• Dealing with enquiries and requests (telephone, email and paper file)
• Liaising with doctors, patients, community members, solicitors on a daily basis
• Electronic delivery of health information records to internal and external clients in a legal, accurate and timely manner, from receipt of request to completion
• Maintaining departmental processes including completion of medicolegal worksheets, spreadsheets, folders and files
• Working well as part of a team, and able to ask for assistance if required and follow instructions
• Participating in performance improvement activities
• Assist the department where required in other areas, such as administrative or scanning duties.

Essential Criteria:

• Great telephone manner and experience dealing with multiple enquiries
• Demonstrated experience working in a busy administrative environment, health or medical industry a bonus
• Demonstrated computer literacy and keyboard skills, including knowledge electronic patient administration systems, email systems and Microsoft Office
• Demonstrated high standard of organisational skills, including ability to prioritise and achieve deadlines
• Strong attention to detail
• Demonstrated skills in health information management systems (desirable)

Employee Benefits: Our OneHealthscope rewards program gives you access to a range of wellness benefits, as well as heavily discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport!
If you are successful in the role, you will receive a salary based on your years of relevant experience against the current Healthscope and NSW Health Professionals and Support Services Agreement, a salary ranging from $33.74 - $34.86 per hour.
Application Enquiries: Astiness Bazos, Chief Health Information Manager (02) 9105 6201