Health Promotion Program Coordinator

at  Canadian Liver Foundation

Position: Health Promotion Program Coordinator
Location: National CLF office (Markham or Vancouver branch, Remote options
available)

EDUCATION AND EXPERIENCE – REQUIRED

• Bilingual fluency in French is required.
• Bachelor’s or Master’s degree in a health-related discipline (e.g., Health Promotion,
  Nutrition Sciences, Public Health, Health Administration or Nursing,) or equivalent

experience

• Minimum 1 year of project and/or program management experience in the healthcare

sector.

• Project Management or related professional designation is an asset.
• Experience working with culturally diverse individuals, including Indigenous

communities, and supporting reconciliation efforts.

• Experience in financial and budget management in healthcare settings is an asset.
• Experience in the Ontario healthcare sector and public service, with existing positive

relationships, is an asset.

• Experience applying legislative directives such as The Evidence Act and the Personal

Health Information Act.

RESPONSIBILITIES & ACCOUNTABILITIES (BUT ARE NOT LIMITED TO):

Patient Support & Community Engagement:

• Provide empathetic and professional support to patients, caregivers, and families via the

CLF patient hotline and email.

• Respond to liver health inquiries related to treatments and support services promptly

and accurately.

• Assess caller and email correspondent needs, providing relevant information, resources,

and referrals to appropriate healthcare services.

• Maintain comprehensive knowledge of liver diseases, current treatments, and patient

support resources.

• Document all interactions in the CLF’s database, ensuring accurate and up-to-date

records.

• Collaborate with healthcare professionals and internal departments to address complex

patient cases and ensure coordinated care.

• Develop and maintain resource materials to support patient education and counseling

efforts.

• Identify recurring patient concerns to inform program development and improvement.
• Participate in training and professional development opportunities to stay current with

best practices.

• Ensure all communications adhere to privacy and confidentiality regulations, including

ensuring tasks are completed on time and within budget.

• Coordinate and communicate project updates to stakeholders, ensuring alignment wit

Administrative Duties:

• Coordinate quarterly program Advisory Committee meetings, ensuring productivity an