Health Records Assistant - Wrightington

at  Wrightington Wigan Leigh Teaching Hospitals NHS Foundation Trust

The main duties of this role are General housekeeping, liaising with Trust colleagues, exchanging information within guidelines and also responding and reacting accordingly where any ad hoc duties arise is the main job role. It is also crucial to take operational responsibility for facilitating an all round quality Health Records service for the Trust and to support the provision of Health Records for the A&E department. The provision of Health Records in line with Trust and National policies and guidance To file, retrieve and maintain Health Records and or X-rays in accordance with local Trust policies / National policies and standards. Required to plan, organise and prioritise own daily workload by using organisational awareness and understanding of how Health Records are used and travel around the Trust sites.
Co-ordinate and respond to requests from varying sources using own judgement and initiative. To adhere to good housekeeping guidance whilst making effective use of available storage and where necessary implementing solutions to improve efficiency. Deal with electronic, telephone and written queries prioritising each individual request. To be involved in repetitive physical activity involving the movement and distribution of Health Records throughout the Trust To rotate between the departmental sites transferring general skills in line with service demands within each Health Records Library To be able to plan and prioritise in line with service demands whilst assisting colleagues to meet departmental requirements associated with Governance, Quality Standards and other targets relating to service provision.
Actively promote and support good practice within the Health Records Libraries Maintain daily contact with varying disciplines of staff both external and internal to the Trust who may need to access the Health Records Services. Use various methods of communication, written, fax, telephone, scanning to facilitate service provision. Process routine / non routine requests confidently and confidentially, requiring the postholder to use their own judgement and initiative where needed. Report any process or system failures through to the line manager Ensure the accurate recording of patient information & related data onto the HIS system Accurate interpretation of HIS information in order to improve availability of patient records

Please refer the Job description for details