Healthcare Account Manager

at  Pendulum

About Pendulum:
Pendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
Studies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface of understanding the impact that our microbiome has on our lives. During early life, we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
Pendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
The medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
If you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
Position Summary:
We are seeking a Healthcare Account Manager who is a highly motivated sales professional to increase product adoption and utilization in the healthcare channel. This person will be reporting to the Senior Healthcare Account Manager as part of the Healthcare Revenue team and will be primarily responsible for driving sales through inbound HCP leads. We’re looking for someone with clinical and sales knowledge who is comfortable and confident being on calls with healthcare providers selling the science behind Pendulum products. We are seeking someone who takes initiative, thrives in a fast-paced, lean, and collaborative environment, and is both passionate and comfortable working with a company in its early stages of growth.

KNOWLEDGE REQUIREMENTS:

• 3+ years experience in a clinical sales role
• Clinical background preferred [RD, RN, etc]
• Proficient scientific and clinical understanding of the gut microbiome
• Comfortability with and knowledge of CRM utilization to drive sales activity and report key performance updates to leadership
• Highly driven, motivated self-starter and pro-active thinker
• Ability to turn information into insights for actionable growth and sales

• Build and nurture customer relationships with healthcare and wellness practices to grow revenue through clinical selling
• Engage inbound leads to uncover needs, provide customer-specific solutions, and drive increased revenue through each HCP account
• Organize and execute educational speaking engagements (lunch and learns, webinars, etc) for high value practices
• Attend and assist in the planning/execution of key healthcare conferences and conference activities (dinner programs, speaker sessions, etc.)
• Manage sales and HCP customer activity in CRM and assist in sales reporting
• Answer inbound HCP questions via email ensuring compliance with regulatory guidelines
• Collaborate with leadership to implement the company’s business strategy