Healthcare Call Center Representative
at Ascension
Austin, TX 78744, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 26 Jan, 2025 | Not Specified | 26 Oct, 2024 | 1 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
DETAILS
- Department: Patient Services
- Schedule: Mon - Friday 3:00p-11:00p w/ rotating weekend shifts
- Facility: Good Health Solutions
- Location: Austin, Tx
REQUIREMENTS
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Answer incoming calls and perform triage of inquiries.
- Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
- Collect relevant caller data to assist with measurement, tracking and reporting activities.
- Track inquires, questions and answers and provide resolution.
- Perform additional clerical duties as assigned
Responsibilities:
Answer incoming calls and perform triage of inquiries.
- Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
- Collect relevant caller data to assist with measurement, tracking and reporting activities.
- Track inquires, questions and answers and provide resolution.
- Perform additional clerical duties as assigned.
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Diploma
Proficient
1
Austin, TX 78744, USA
