Healthcare Sales and Application Specialist

at  MillerKnoll

Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
About This Opportunity
Healthcare Sales and Application Specialist influence and drive sales through thoughtful design activities, focused on the clinical environment, that support and enhance the Healthcare market strategies. With a focus on clinical design and research, we bring insightful, creative, and innovative solutions to the clinical landscape which are empathetic to healthcare stakeholders. Through design thinking strategies we analyze and synthesize information, creating solutions that are supportive of healthcare processes; withstand of the rigors of the clinical environment; and respectful of staff, patients, and family who work and visit Healthcare facilities.

Responsibilities

• Engage in team selling by creating and owning design strategies that drive business outcomes in assigned areas
• Develop programs that enhance the customer’s experience with our Healthcare team, reinforcing our knowledge and expertise in clinical design
• Create and deliver environment solutions that open the door to opportunities for more in depth discovery with customers
• Collaborate with dealer teams on training opportunities to ensure that they are equipped and informed on MillerKnoll healthcare insights, products, and programs
• Provide guidance on product specifications that are respectful of the clinical environment for internal teams and dealer partners
• Lead presentations and discussions related to healthcare knowledge and insights, value proposition, and programs with internal and external customers
• Coach dealer partners through the healthcare design and construction process
• Work with cross-functional teams to increase visibility and knowledge of the healthcare product portfolio

Experience

• Worked in Design field for 5-7 years and can work in various drawing platforms - AutoCAD, Revit, SketchUp, CET
• Knowledgeable about healthcare design and environments
• Managed large project through design and construction process
• Facilitated discovery and needs assessment with cross-functional teams
• Participated and worked in concert with internal and external partners to build a cohesive and productive team

Critical Skills

• Creative Thinker with ability to create inspiring deliverables that showcase the possibilities of our product portfolio across the Healthcare floor plate
• Continuous learning and growth in design field and healthcare industry that reinforce knowledge leader within internal team and with our customers
• Time Management: Able to work on multiple projects or support various initiatives engaging internal and external resources through course of business days/weeks
• Strong verbal, written, and visual communication skills that are thoughtful, respectful, and represent the MillerKnoll brand and builds trust amongst teams
• Self-starter, meets deadlines, supports team
• Drawing: AutoCAD, Revit, SketchUp, CET
• Microsoft Office: Word, PPTX, Excel, Teams

• Engage in team selling by creating and owning design strategies that drive business outcomes in assigned areas
• Develop programs that enhance the customer’s experience with our Healthcare team, reinforcing our knowledge and expertise in clinical design
• Create and deliver environment solutions that open the door to opportunities for more in depth discovery with customers
• Collaborate with dealer teams on training opportunities to ensure that they are equipped and informed on MillerKnoll healthcare insights, products, and programs
• Provide guidance on product specifications that are respectful of the clinical environment for internal teams and dealer partners
• Lead presentations and discussions related to healthcare knowledge and insights, value proposition, and programs with internal and external customers
• Coach dealer partners through the healthcare design and construction process
• Work with cross-functional teams to increase visibility and knowledge of the healthcare product portfoli