help desk analyst
at NCF
Ottawa, ON K2B 7Y4, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 16 Apr, 2025 | USD 23 Hourly | 18 Jan, 2025 | N/A | Android,Technology | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Durée de l’emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- Education:
- Expérience:
EDUCATION
- No degree, certificate or diploma
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Android
- iOS
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Work under pressure
- Attention to detail
- Sitting
EXPERIENCE
- Experience an asset
Responsibilities:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Administration
Trade Certificate
No degree certificate or diploma
Proficient
1
Ottawa, ON K2B 7Y4, Canada
