Help Desk Specialist

at  CWB Group Industry Services

YOUR EXPERTISE SHAPES OUR BUSINESS

At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit team passionate about making a global impact.

ADDITIONAL REQUIREMENTS

• This is a remote, work-from-home position, travel is required to work from one of CWB Group offices on a planned schedule
• Travel might be required from time to time

THE FOLLOWING QUALIFICATIONS ARE CONSIDERED ASSETS:

• University degree or college diploma in Computer Science, IT, or a related area of study

SKILLS

Required

• Computer Skills
• MS Office

Preferred

• CRM Software

• In the absence of regular staff, perform backup duties as required
• Other duties to be performed as designated by the IT Manager and Director, Information Technology
  In this position, you will report to the IT Helpdesk Supervisor and will be working remotely from your home office in Ontario, Canada as well as the CWB Milton office. CWB has adopted a remote-first working model, where employees will work from their home office, servicing the client within their specified areas either remotely or in person. We are embracing radical flexibility, where employees are encouraged to work a schedule that works best for them, their team, and their clients.