Help Desk Technician
at MicroAge
Moose Jaw, SK, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 23 Apr, 2025 | Not Specified | 24 Jan, 2025 | 1 year(s) or above | Training | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
SKILLS, EDUCATION AND EXPERIENCE:
Technical College Diploma in computer systems. Have a minimum of 1-2 years of experience in a help desk, technical support, or IT customer service role. Be technically proficient through training or field experience in the following areas:
· Desktop, Laptop hardware and Printer Repair experience.
· Microsoft Windows Operating Systems support.
· Microsoft 365 + Office application support.
· Audio/Visual equipment experience an asset.
· Microsoft Certifications an asset.
Responsibilities:
Responding to and resolving technical issues raised by users via phone, email, or ticketing systems.
· Communicating effectively with users to understand and address their technical concerns.
· Stay current with skills and pursue certifications.
· Work well with technical and admin teams.
· Creating and updating knowledge base articles and troubleshooting guides.
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Diploma
Proficient
1
Moose Jaw, SK, Canada
