help desk technician

at  Sellphone Lab

Olds, AB T4H 1M6, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate03 Feb, 2025USD 29 Hourly04 Nov, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

EDUCATION

  • College/CEGEP
  • or equivalent experience

EXPERIENCE

  • 7 months to less than 1 year

Responsibilities:

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Olds, AB T4H 1M6, Canada