HELPDESK ADMINISTRATOR
at Equans
Westminster, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Nov, 2024 | Not Specified | 30 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Reports to the Support Services Manager
- To provide a professional and flexible helpdesk and administration support service
- To work as part of the helpdesk team receiving calls, emails and visitors, logging service requests on the FM work management system, booking resources and responding to queries
- To report back to the end user/customer on the progress of jobs they have requested
- To ensure delivery of consistently high standards of customer service, presenting a professional and polite image to all customers
- To support the Conference Suite Concierge if required
- Working 40 hours per week, 8 hours between 07:30 and 19:30, Monday to Friday (shift changes weekly).
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT - Hardware / Telecom / Technical Staff / Support
Customer Service
Graduate
Proficient
1
Westminster, United Kingdom
