Helpdesk Support / FSE/ PC Technician
at Mediro ICT
Johannesburg, Gauteng, South Africa -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 28 Nov, 2024 | Not Specified | 30 Aug, 2024 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Talk customers through a series of actions, either via phone, email or chat, until they have solved a technical issue.
Properly escalate unresolved issues to appropriate internal teams such as third party support, software developers, functional consultants or any other service provider needed to resolve the technical issue.
Provide prompt and accurate feedback to customers.
Own reliable vehicle.
A+ and N+ certified.
5+ years’ experience in Helpdesk Support / FSE/ PC Technician or a similar role.
General Support and Troubleshooting.
Between 3 - 5 Year
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Graduate
Proficient
1
Johannesburg, Gauteng, South Africa
