High Level Retail Security Personnel - Auckland

at  Red Badge Security

WORKING ON A PERMANENT FULL-TIME BASIS AT WESTFIELD NEWMARKET, RED BADGE GROUP ARE LOOKING FOR HIGHLY MOTIVATED & WELL-PRESENTED INDIVIDUALS WHO CAN BRING THEIR OUTSTANDING CUSTOMER SERVICE & PEOPLE SKILLS TO OUR TEAM!

As we continue to grow, we currently have multiple opportunities for individuals who were wanting a change, to develop & grow or are starting to progress a career in security!

What’s on Offer:

• Flexible working hours and competitive weekly pay
• Opportunities for career progression with individual learning and development training
• Role variety – multiple work opportunities and experience
• Welcoming and supportive team environment
• 24/7 Support from the office and management team

ABOUT US:

Red Badge Group is New Zealand’s leading independent provider of security and crowd management services across Key Facilities.

About the Role:

• Maintaining the safety and security of all individuals within the shopping environment
• Detect, deter, and observe customers.
• Locking/unlocking the mall or allowing after hours access to contractors
• Using specialist technology to assist with reporting.
• Create a positive working relationship with internal and external stakeholders (client, police etc).
• Patrolling the mall to monitor entrances & exits, and high-risk areas
• Monitoring and responding to customer conflicts, incidents or medical issues.
• Manage crowd flow in event of fire evacuations or other large incidents.
• Provide clear and concise daily reports detailing any incidents, observations, or actions taken during the shift.
• Provide outstanding customer service to all customers and retailers.
• Maintain a high level of professionalism at all times

About you:

• Prior experience in a customer facing role such as hospitality or retail; security or a related field is preferred, but not required. We offer training for qualified candidates
• Valid Green COA Security License is desirable; however Red Badge can support you in obtaining one if you are 18 years old or over, have a clean criminal record & eligible to work in NZ.
• Excellent interpersonal and communication skills, with the ability to interact with a diverse range of individuals in a positive and professional manner
• Strong observational skills and attention to detail
• Ability to remain calm and composed in high-pressure situations and make quick decisions when needed
• Able to take directives from Site Supervisors, Managers & clients; and work well in team environments
• Possess a strong, professional work ethic and desire to take responsibility.
• Must be reliable, confident & honest at all times
• Physical fitness and the ability to stand and walk for extended periods
• Availability to work flexible hours, including at least 1 weekend day.

Applicants for this position should have NZ residency or a valid NZ work visa.
‘Apply Now’ to express your interest in the role- we would love to hear from you!

• Maintaining the safety and security of all individuals within the shopping environment
• Detect, deter, and observe customers.
• Locking/unlocking the mall or allowing after hours access to contractors
• Using specialist technology to assist with reporting.
• Create a positive working relationship with internal and external stakeholders (client, police etc).
• Patrolling the mall to monitor entrances & exits, and high-risk areas
• Monitoring and responding to customer conflicts, incidents or medical issues.
• Manage crowd flow in event of fire evacuations or other large incidents.
• Provide clear and concise daily reports detailing any incidents, observations, or actions taken during the shift.
• Provide outstanding customer service to all customers and retailers.
• Maintain a high level of professionalism at all time