Higher Clerical Officer

at  Betsi Cadwaladr University Health Board

Working as part of the Ward Nursing Management colleagues the post holder will provide full administrative support to the Team.
This will require the post holder to manage diaries resolving conflicting diary appointments, organise meetings, prepare meeting papers and take minutes of meetings. The post holder will source and provide information when required, to include report collation. Working as part of the team the post holder will be the first point of contact for the team; this may extend to other internal and external stakeholders. The post holder will also receive and welcome visitors to the department.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
To provide administrative support to assist the Nursing Management team.
Update and maintain an effective and efficient knowledge management system to contain all the raw data capture e.g., training materials, testing documentation, lessons learnt reporting.
Complete essential administration tasks ensuring all documentation templates are up to date. Work with more senior members of the team to ensure that all processes/tools including business cases, specifications, project plans, testing and training plans, benefits analysis, and risk and issue logs, and follow-on actions are completed and contemporaneous by contacting the team members to contribute to them.
Utilise a comprehensive range of work processing, spread-sheet, database and power-point skills. Accurately produce reports, letters and meetings papers and minutes of meetings such as team meetings / Hospital Management Team / Ward Round meetings.
Preparation of information packs/training materials. Organise training and awareness sessions, ensuring that rooms, equipment, training aids and materials are available. Process enquiries relating to training bookings.
Schedule staff onto training sessions. Maintain the training booking registers. Record data contained within training evaluation sheets.
Maintain a range of communication methods to ensure Health Board staff have access to up-to-date information. Deal with telephone enquiries in a timely and proficient manner.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Please refer the Job description for details