HMP Millsike - Departmental Senior Manager - Security & Operations

at  Mitie

Departmental Senior Manager - Security & Operations
Salary: £54,348
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

PERSON SPECIFICATION

We are looking for motivated, caring individuals who want to be part of our team that will play their part in the Government’s drive to cut reoffending through effective rehabilitation; enabling offenders to turn their lives around for good. We will provide a safe, secure environment at HMP Millsike, thus providing reassurance to the public and victims of crime that perpetrators are serving a secure sentence for their crimes.

ESSENTIAL EXPERIENCE

Candidates should have operational experience in prisons at a management level, along with previous relevant experience in a custodial or secure environment, which is required for this role. Managerial experience leading a team of at least 5 to 15 staff is also necessary. Basic to intermediate IT skills are expected, including proficiency in Microsoft Excel, Word, and Outlook, as well as some experience in updating central data systems.

PREFERRED EXPERIENCE

It is preferred that candidates possess technical knowledge of relevant prison legislation, policies, standards, and inspection and audit processes, along with an understanding of the wider criminal justice system. Silver command training is also desirable, as well as successful completion of incident and hostage management training and adjudication training.

PREFERRED QUALIFICATIONS

Qualifications or relevant experience equivalent to Level 3 or above are preferred. This includes A levels, Advanced Apprenticeships, AS Levels, International Baccalaureate diplomas, Level 3 Awards, Certificates, and Diplomas, as well as Level 3 NVQ accreditations.
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.
Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
Our culture – our core values and how we behave:
We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do

You will be responsible for managing all aspects of security and operations including maintaining a secure and safe prison. You will be making sure that we comply with the NSF, PSIs & Policy frameworks and our procedures conform with the latest Policy Frameworks. You will be maintaining high standards that we achieve positive outcomes in OSAG and IPCO audits. You will ensure compliance with contractual requirements, company policies and procedures and HMPPS standards, policies and procedures where applicable.
This role will also undertake the role of Duty Director and Chair Adjudications. You will support, supervise, motivate and monitor staff to ensure an effective service is delivered across the Prison. You will lead on the delivery of a safe, secure and decent environment creating a ‘Rehabilitative & Restorative Culture’ for staff and prisoners.