Holiday Cottage Cleaner

at  National Trust

We’re looking for Holiday Cottage Cleaners to clean and prepare our stunning holiday cottages in South East Cornwall near Polruan, specifically at Triggabrowne, Pont Pill and Lansallos.
For our visitors, outdoor life at Pont Pill focusses on the quay which is perfect for wildlife. For those staying at Triggabrowne, it’s the gorgeous Cornish countryside that surrounds the cottages that makes their stay special, along with the network of footpaths and of course Lantic Bay. Our Lansallos cottages have commanding views over the rolling hills down to the sea.
Your allocated cottage will be Tippett’s Holiday Cottage. Tippett’s is located in a traditional slate-hung farm building that was once the main farmhouse and retains many original features including slate floors. In addition to this you will also provide relief cover for our other caretakers working across all 12 holiday cottages in the area.
Duration: Permanent, annualised hours.
Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You’ll be working 10 hours per week however, flexibility is required. Weekend and bank holiday working is required.
Salary: £11.50 per hour.
Interviews: TBC
Internally you’ll be known as ‘Holidays Operation Assistant’.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it’s like to work here:As the cottages are remote you’ll require your own transport whether by car, bike or bicycle as public transport is limited. You’ll cover your commute costs to work.
To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.
What you’ll be doing:On change-over days, you’ll make sure that everything is clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented, and welcoming for our guests. We’d also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies. You will be carrying out routine health and safety checks.
You’ll need to be able to organise your diary to accommodate all the bookings by email and phone.
We will give you plenty of support and training with some E-learning modules. You’ll be very much part of a wider team as there are 12 holiday cottages, a campsite and Ranger Team in the local area.
Uniform, Personal Protective Equipment (PPE), cleaning products, cottage supplies, and a linen service are all provided.

You can view the full role profile for this role in the document attached. You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

• no experience is required, training will be provided
• we’d love to hear from you if you have a great attitude and lots of enthusiasm

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (520 hrs py

• no experience is required, training will be provided
• we’d love to hear from you if you have a great attitude and lots of enthusias