Home Support Officer

at  Calvary

Home Support Officer - Aged Care
Progress with purpose at one of Australia’s largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Permanent Full-time role at Calvary Huntly Suites in Caulfield!
About the role
The primary responsibility of the Home Support Officer is to provide administrative support to the Home Manager and the overall Home. This involves the coordination of key administration tasks such as staffing, roster administration, managing office supplies and delivering a high level of customer service to all key stakeholders. This is a fantastic opportunity to provide support in the Aged Care sector and make a difference in the community.
This is a Full Time Position!

Maintain a strong focus on customer service excellence and represent the Calvary Brand with each internal/external customer transaction
Deliver a high level of customer service to all key stakeholders
Presenting a caring and customer focussed experience to any visitors to the Home through being the first point of contact with the Home
Respond to phone, walk up and email queries promptly as defined in Key Performance expectations
Manage the day-to-day administration of the Home
Ensure Home rosters / roster allocations are administrated upon direction of clinical staff or Home Manager to provide optimal service
About you
Ability to understand and use contemporary IT applications and platforms (including MS Office, Teams etc) and ability to learn new ones when required
Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education / training.
Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high quality outcomes.
Previous experience in aged /health care.
Rostering and payroll experience using Kronos is Desirable but not Essential
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.