Home Treatment and Psychiatric Liaison Team Manager

at  Central and North West London NHS Foundation Trust

A exciting opportunity to manage a well developed Mental Health Team in Hillingdon. The successful candidate will manage the day to day workings of both Home Treatment Team and Hillingdon Psychiatric Liaison Team,
Working closely with the Multi disciplinary teams of both the Riverside Centre and Hillingdon Acute Hospital. They will manage staff and act also as a clinical lead, also linking in with the community teams.
The Candidate will facilitate high quality nursing care and continue the service bids for formal accreditation.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

COMMUNICATION SKILLS YOU WILL BE EXPECTED TO:

Provide a visible accessible and authoritative presence within the ward in whom patients and their families can have confidence and to whom they can turn for assistance, advice and support
Be visible and accessible on the wards on a daily basis, monitoring the team ethos and effectiveness of communication
Build networks and relationships to engage and mobilise for excellence and improvement
Cascade information to nurses and ward staff. Communicate information to managers, staff, patients and relatives which at times may be highly complex or sensitive and where there may be opposition to the message e.g. disciplinary matters, rostering conflicts etc.
Resolve patient / visitors’ problems, complaints and queries
Liaise with the Patient Advice and Liaison Service and the Trust Complaints Department to resolve any concerns or complaints
Liaise with other senior nursing colleagues to review best practice, implement statutory and national requirements and quality based initiatives within wards to improve the patient experience Staff management and development You will be expected to:
Provide line management to the Band 7 nurses in the team including undertaking their supervision and appraisal, development, management of sickness absence and performance management
Be responsible for overseeing the human resource management of ward staff through the line management structure and ensuring adherence to all HR policies
Ensure an effective learning environment to support pre-registration student learning needs and those of permanent staff and promote sharing of multi professional knowledge and expertise and lead development and teaching initiatives within the clinical area
Ensure that staff support systems are in place across areas of responsibility including supervision and mentorship
Ensure all members of staff undertake mandatory and statutory training in line with Trust policy.

ANALYTICAL AND JUDGEMENT SKILLS YOU WILL BE EXPECTED TO:

Be aware of the potential for vulnerability and abuse amongst service users and their families / carers and ensure all staff adhere to the local policy to inform appropriate personnel in line with Safeguarding Children / Safeguarding Vulnerable Adults and Trust policies.
Be available for advice and support for all junior members of the clinical teams, to ensure that they develop in line with expectation. Support staff to complete the Trust competencies and work within a quality and evidence based method.
Investigate serious incidents and make judgements and recommendations about outcomes, implications and action plans.

Please refer the Job description for details